Purpose Intervention of artificial intelligence (AI) has brought up the issue of future job prospects in terms of the employability of the professionals and their readiness to harness the benefits of the AI. The purpose of this study is to recognize the implications of AI on employability by analyzing the issues in the health-care sector that if not addressed, can dampen the possibilities offered by AI intervention and its pervasiveness (Cornell University, INSEAD, and WIPO, 2019). Design/methodology/approach To get an insight on these concerns, an approach of total interpretive structural modelling, cross impact matrix multiplication applied to classification and path analysis have been used to understand the role of the critical factors influencing employability in the health-care sector. Findings This study primarily explores the driving-dependence power of the critical factors of the employability and displays hierarchical relationships. It also discusses measures which, if adopted, can enhance employability in the health-care sector with the intervention of AI. Research limitations/implications Employability also has an impact on the productivity of the health-care service delivery which may provide a holistic opportunity to the management in health-care organizations to forecast the allocation and training of human resources and technological resources. Originality/value The paper attempts to analyze AI intervention and other driving factors (operational changes, customized training intervention, openness to learning, attitude toward technology, job-related skills and AI knowledge) to analyze their impact on employability with the changing needs. It establishes the hierarchical relationship among the critical factors influencing employability in the health-care sector because of the intervention of AI.
In this work, we have analyzed the perceptions of Master of Business Administration (MBA) enrolled job-seekers towards video resumes along with determining the reasons for preference and non-preference for it. We administered 210 semi-structured self-designed questionnaires among MBA enrolled candidates looking for internships or final year placements of various Indian Universities. They were asked to use a video resume platform followed by filling up a semi-structured questionnaire focussed on gathering viewpoints about the perceived interface features, fairness, validity, privacy. Qualitative data analysis was also done to determine the reasons affecting user's adoption of platform driven services. Video resumes hosted on video-sharing platforms offer a unique opportunity to both the sides concerned i.e. the job applicant as well as the recruiter. Research on determining video resumes from job applicants' viewpoints is scarce and this study will add to the paucity of research pool on this topic. Moreover, this is the first study to highlight the issue of security and privacy of video resume platforms and, provide technical recommendations to these platforms from the applicants' perspective. With this study we hope to reach out to recruiters (practitioners), job-seekers, researchers and information system application developers for better acceptability of the product.
PurposeThis study examines the yin (promotive) and yang (prohibitive) of employee voice based on employee preference for voice channel attributes. Employee inputs may be disregarded, requiring employees to maneuver for unheeded voice and adopt alternate voice tactics. The authors emphasize the ubiquity of lurking employee silence and its affective effects on subsequent cycles of voice or silence.Design/methodology/approachQualitative design involving semi-structured interviews of employees from service sector firms in India assisted the inquiry.FindingsEmployees prefer voice channel attributes that ensure visibility and data substance for promotive voice and anonymity and confidentiality for prohibitive voice. Voice target switching and message reframing were common employee strategies. Silence on both sharing views/opinions (promotive) and voicing issues/concerns (prohibitive) weakens employee future voice incidents, besides suppressing the affect. Post-silence cognitive reappraisal increases voice incidences.Research limitations/implicationsFindings may have limited generalizability given the qualitative design of the study. Moving beyond extant episodic voice research, the authors demonstrate the recurrent nature of employee voice and silence. The study broadens perspectives on how varied voice types necessitate nuanced voice channel attributes.Originality/valuePresent work brings together organizational behavior (OB) perspective on discretionary voice through human resource (HR)-based channels, helping bridge the gap between previously disparate stands.
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