Abstract: This article aims to identify the critical factors of success for the implementation of an ERP system in the production function of civil construction. The results were obtained from a research of exploratory type, with a qualitative approach, having the multiple-case study as a research strategy and as a method of data collection an interview and thematic coding as an analysis tool. The research identified that the usage of ERP in the production function of construction companies is feasible and it brought as a new contribution to the subject the conclusion that the implementation success is much more related to the organizational policies (planning culture, strategic guideline and production management model) than the ERP features. This research also endorsed the critical factors of success already pointed out by the academia, such as the supplier’s profile, the support from the senior management, and training. Regarding the training, it is highlighted the necessity to change the engineer profile.
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