The study sought to investigate the effect of reward systems on the job satisfaction of employees in the County Government of Nyeri. This research problem was examined using a descriptive design. Systematic sampling was used to select the sample. The target population for this study was 162 employees of Nyeri County government. Self-administered, questionnaires were used to collect data from the target respondents. A response rate of 82.1% response rate was achieved. Reliability of the data collection instrument was assessed using Cronbach alpha Coefficient. Frequencies and percentages were generated from the data and presented using frequency distribution tables while multiple regression analysis was done to establish relationship of each parameter of the independent variables in the study. The reward system influenced approximately 11.3% of job satisfaction of among employees working in the County government of Nyeri. The research found that there is a positive and statistically significant relationship between reward system and employee satisfaction. The study recommended that the County Government should review staff rewards by comparing how their counterparts are rewarded in private sector in order to increase job satisfaction in County Government. In terms of policy the County government should have in place transparent and elaborate reward systems for effective management of employee satisfaction. Nonmonetary rewards should be adopted adequately in the reward systems of the county governments including recognition and placement for training and other personal development initiatives. These together with promotions should be done in a competitive way that entrench meritocracy and eliminate the favoritisms currently existing in such activities.
This paper was derived from a study that was carried out in Garissa University in Kenya. Counter Terrorism Measures are the world’s most effective actions of dealing with the threatening effects and consequences of terrorism. Having appropriate preventive mechanisms is a contribution by the government and security planners to ensure the nation and the universities are secure for learning to progress without any disruptions. The specific objectives of this study were to evaluate the influence of preparedness, assess the influence of preventive mechanisms, analyze the influence of challenges and establish the influence of the role of stakeholders in Counter Terrorism Measures in Garissa University in Kenya. Rational choice theory and descriptive research design was employed, targeted 105 students and staff. Data was collected using a semi structured questionnaire, analyzed using (SPSS) version 22.Results revealed that preparedness, preventive mechanism, challenges, and role of stakeholders had a statistically positive influence on CT measures in Garissa University in Kenya. These accounted to 49.7% of the variations in counter terrorism measures in Garissa University, this indicates that other factors not studied contributes to the other 50.3%.The study recommends more resources for counter terrorism measures, improvement on intelligence sharing, provision of modern communication systems and the University to collaborate more with other agencies to ensure laws are developed to help in monitoring of internet The study has contributed to theory building; informs the policy makers , on the importance continuous improvement Counter Terrorism Measures.
Purpose: The purpose of this study was to evaluate the influence of top leadership support on customer relationship management in private hospitals in Kenya Materials and Methods: The study adopted descriptive survey design. It targeted 161 private hospitals which are accredited by NHIF in Kenya and which formed the unit of analysis of the study. Simple random sampling was then be used to obtain the 644 respondents. The researcher utilized a structured questionnaire with a five-point Likert scale to gather the data. The collected data was coded and entered in SPSS for further analysis. Descriptive and inferential analysis was conducted. Before inferential analysis was conducted, diagnostics tests were done. Results: The study confirmed that there existed a statistically significant relationship between top leadership support and customer relationship in Kenya, rejecting the null hypothesis and supporting the alternative hypothesis that there is a positive relationship between top leadership support and CRM. Top leadership explained 58.5% of CRM and this implies that if private hospitals boost top leadership support like staff motivation, delegation of duties, mentorship and coaching and strategic planning, staff morale would increase leading to high performance Unique contribution to theory, practice and policy: The study recommends that top leaders/management should support strategic policy process from formulation, development all through to implementation to ensure effective application of CRM in their institutions.
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