We revisit the assertion that entrepreneurs are uniquely characterized in their ways of thinking; specifically being relatively more prone to the overconfidence bias and the representativeness heuristic in their decision-making. We replicate an earlier seminal study in entrepreneurial cognition, with a wider and more current survey. We then extend that analysis by investigating whether such "different thinking" leads to different (i.e., less rational) choices and different (i.e., worse) firm performance. Given the expected differences, we also investigate whether there exist other factors that affect the use of such biases and heuristics, to control their effects on focal outcomes.

With the expected growth of the population of Americans over the age of 65, service scientists and designers are developing systems including internet of things systems to assist older adults in remaining independent. Yet little is known about how older adults adopt new services. In this grounded research, the authors explored the adoption of telecommunication services including landlines and mobile services by older adults. This early research suggests that access to other systems, population density and fit with the norms of a social network may be promising factors in future research in telecommunication service adoption. This study addresses the gap that current innovation adoption theory has not adequately explained adoption of service innovations by older adults. Future research opportunities exist for human factors researchers in the area of service adoption by older adults.

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Texting while driving has been researched from numerous disciplines including psychology and safety. This current study examines texting while driving through the lens of technology studies. Rather than look at the behavior and its effect on task performance, the technology of the cell phone and its relationship with the owner is explored. While youth is often associated with texting while driving, this study found that age was not significantly different between those who text while driving and those who don't. Using the domestication approach that was developed in technology studies, our research finds that earlier domestication of a technology (cell phone) affects the behavior of the user when they attempt to use another technology. Drivers who text while driving adopted the cell phone technology younger and often before the age of 16, the traditional age to begin driving. This research highlights the role of technology domestication in task behavior.