Food waste is one of the key challenges of the agri-food sector: one third of the global food production is wasted yearly, while paradoxically 815 million people do not have access to sufficient and nutritious food. Food waste represents an economic loss for the agri-food supply chain and the whole society and significantly contributes to the GHG emissions. In Italy up to 5.1 million tons of food is wasted: nearly half of it is generated by agri-food supply chain actors. Retailers contribute to the 14% of the overall food waste produced and the main cause relies on products reaching the expiration date. Over the last years retailers have increasingly taken action in order to recover surplus food, encouraged by positive changes in the regulatory environment and the increasing relevance of Corporate Social Responsibility policies adopted by companies. Food donations have been increasing, but in many cases the surplus food redistribution process to food-aid organizations is still occasional and not formalized, leaving space for efficiency improvement. Surplus food close to expiration date, if not properly and timely handled, inevitably turns into waste. In this paper we introduce SIVEQ: a systematic solution which relies on novel technologies such as IoT and big data analytics to tackle this issue. Our system represents an added value to all actors involved, not only for NPOs who collect and redistribute surplus food.
Abstract. With customers demanding more and more holistic answers to their problems, solution providers respond with complex systems, integrating product, service and ICT elements into their offer. These solutions need to be aligned to a high number of requirements, coming not only from the individual customer but also from an environment of network partners, technology providers and other stakeholders. Especially for Product-Service Systems, where the solution provider takes responsibility in the operational phase, this environment is dynamic over the system life cycle. Stakeholders may enter or leave, as well as changing needs and technological capabilities. This makes the requirements towards the solution volatile, demanding a suitable Requirements Engineering approach. In this paper, it is discussed how environmental dynamicity can be monitored for its effect on requirements, with a special focus on organizational issues. Through a literature review and industrial case studies it is analysed, how it can be ensured that environmental changes can be taken into account in Requirements Engineering, leading to an optimal system configuration to address the customer problem.
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