The world has changed as a result of the expansion of Industry 4.0. Big data, machine learning or automation and robotics dominate almost all business entities. As a result of the digital revolution, we are seeing a boom in the application of various digital techniques. To achieve profitability, eliminate losses and start-up costs, as well as to improve competitiveness, businesses implement digitization in various company processes. The aim of this paper is to map and clarify the interaction between Industry 4.0 and digitization. The result is a content analysis, with which we will point out the importance of applying the principles of digitization at a practical level. The paper reflects an examination of the current state of the digital boom and its impact on small and medium-sized companies. The main benefit of this paper is to examine and point out the current level of digitization of the surveyed business entities through our own questionnaire survey. We selected the area of digitization from the collected results, specifically five research questions were determined for the analysis, which we identified before the questionnaire survey. A questionnaire survey was also conducted in Bulgaria, Serbia and the V4 partner countries.
The researched countries, which include the V4 countries, Serbia and Bulgaria, are working to exploit the potential that digitization offers under the Industry 4.0 concept. The rise of Industry 4.0 has resulted in tools such as machine learning, big data, automation, and robotics. In the current environment, we observe it in almost every business entity and across the V4 countries, Serbia and Bulgaria. Awareness of Industry 4.0 continues to grow in the current environment, precisely as a result of the expansion of Industry 4.0. The countries studied are taking Industry 4.0 tools to a new level. To obtain an up-to-date picture of the researched issue, our own questionnaire survey was used, which was used to examine and analyze the current level of Industry 4.0, and the results included in this paper can be compared with the results of the current level of Industry 4.0 in other countries. In order to obtain objective results from the questionnaire survey, five research areas were determined using five hypotheses. The main benefit of the paper lies in the interpretation of the results of the authors' scientific research, which point to the current level and rate of use of Industry 4.0 tools in the defined areas.
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