This study investigate different ways of presenting material and information at workstations while using mixed assembly mode with product variants. The experimental set up annotated an assembly line involving 36 subjects. The material presentation factor involved the use of a material rack compared to using an unstructured kit as well as a structured kit. The information presentation factor involved using a text and number instruction compared to a photograph instruction, and situations with and without component variation were considered. Results show that assembly times and workload ratings were lower when using a kit, whereas using a material rack resulted in perceived decreased workflow and increased stress and frustration. Moreover, assembly times and workload ratings were lower when using photographs, whereas using text and numbers increased mental workload. The results could be useful when planning work places and production systems in order to obtain a better workflow and an increased human performance.
Modern manufacturing information systems allow fast distribution of, and access to, information. One of the main purposes with an information system within manual assembly is to improve product quality, i.e. to ensure that assembly errors are as few as possible. Not only must an information system contain the right information, it must also provide it at the right time and in the right place. The paper highlights some of the concerns related to the design and use of information systems in manual assembly. The paper describes a study that focuses on the correlation between active information seeking behaviour and assembly errors. The results are founded on both quantitative and qualitative methods. The study indicates that by using simplified information carriers, with certain characteristics, the assembly personnel more easily could interpret the information, could to a higher degree be prompted (triggered) about product variants and could also be able to prepare physically and mentally for approaching products arriving along the assembly line. These conditions had positive influence on quality, i.e. gave a reduction of assembly errors.
In manual assembly, a strategy to meet the goal of efficient production is the increased use of kitting as a material supply principle. Even though kitting is already implemented in industry, there are still uncertainties regarding the effects of introducing kits, particularly from a human factors perspective. This paper presents initial steps in the development of a method to be used for the evaluation of kitting. This from an information source point of view and for studying effects related to productivity and quality. The methodology is projected to act as a f oundation for how to carry out a subsequent comprehensive case study. The purpose of the case study is to explore how kitting affects the cognitive workload compared to the ordinary material rack combined with part numbers used in the current manufacturing industry. This is done by measuring productivity; time spent on assembling a product, and quality; number of assembly errors. One step in the methodology development process, which is described in this paper, was to conduct a pilot study, primarily to test the methodology related to the selection of measurement parameters, as well as for getting experiences from running the methodology with real test subjects.
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