Citizen participation is usually seen as a vital aspect of democracy. Many theorists claim that citizen participation has positive effects on the quality of democracy. This article examines the probability of these claims for local participatory policymaking projects in two municipalities in the Netherlands. The article focuses on the relations between citizens and government from a citizens' perspective. The findings show that the role of citizens in these projects is limited, serving mainly to provide information on the basis of which the government then makes decisions. Nevertheless, the article argues that citizen involvement has a number of positive effects on democracy: not only do people consequently feel more responsibility for public matters, it increases public engagement, encourages people to listen to a diversity of opinions, and contributes to a higher degree of legitimacy of decisions. One negative effect is that not all relevant groups and interests are represented. The article concludes that for a healthy democracy at the local level, aspects of democratic citizenship are more important than having a direct say in decision-making.

Over recent decades, many countries have gained experience with referendums, citizens’ forums, citizens’ juries, collaborative governance, participatory budgeting, and other models in which citizens have a more direct say. Citizen participation is usually considered a valuable element of democratic citizenship and democratic decision-making. Many theorists claim that citizen participation has positive effects on the quality of democracy. This article examines the probability of these claims for a large number of cases in different Western countries. Four types of democratic innovation are distinguished and evaluated according to the extent to which they realize positive effects on democracy. The findings show that citizen involvement has a number of positive effects on democracy: it increases issue knowledge, civic skills, and public engagement, and it contributes to the support for decisions among the participants. The analysis also makes it clear that the contribution of participation to democracy differs according to type of democratic innovations; deliberative forums and surveys appear to be better at promoting the exchange of arguments, whereas referendums and participatory policy making projects are better at giving citizens influence on policy making and involving more people. But, as I try to argue, since these positive effects are perceptible only to those taking part and the number of participants is often small or particular groups are underrepresented, the benefits to individual democratic citizenship are far more conclusive than the benefits to democracy as a whole. Points for practitioners This article distinguishes four types of democratic innovation and, for each type, examines the effects of citizen participation on the quality of democracy. It offers a systematic analysis of the contribution of participation to elements of democracy, such as influence on decision-making, inclusion, skills and virtues, deliberation, and legitimacy. The analysis points to a number of positive effects on democracy, but the findings also show that the contribution of participation to democracy differs according to the type of democratic innovations.

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This paper presents a systematic review of the literature on smart governance, defined as technology-enabled collaboration between citizens and local governments to advance sustainable development. The lack of empirical evidence on the positive outcomes of smart cities/smart governance motivated us to conduct this study. Our findings show that empirical evidence for the alleged sustainability benefits is sparse. In addition, the emerging picture is ambiguous in that it reports both positive and negative effects in respect to the sustainability achievements of smart governance. The study identifies contextual conditions of smart governance as crucial to understanding these mixed outcomes. Our paper points up the need for more empirical work and develops an agenda for researching the relationship between smart governance and sustainability outcomes.

This article discusses developments in citizen participation and its contribution to democracy since the publication of the original article. It evaluates the continued relevance of the use of a normative framework to assess different forms of citizen participation, nuances some of the conclusions and shows how inclusion and a connection with formal decision-making remain central issues that need more scholarly attention. Moreover, the article shows how the framework has been used in advising councillors and organisers of local citizen initiatives.

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Although deliberative reforms have been proposed to strengthen democracy, little is known about their impact on politics, public policies, and society. This article develops a framework to systematically assess this impact, differentiating between direct and indirect forms of impact. We apply this framework to two cases of deliberative citizens' summits in the Netherlands. Our analysis reveals that these summits have a limited direct impact on local politics and policy making, but a relatively strong indirect impact on the local community. The article also discusses some conditions that mediate the impact of the forum.

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