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Given the rise of social media engagement within society, there are challenges for tutors in blended and online contexts to provide opportunities for social constructivist learning experiences within their institutional learning environments. This article proposes a module approach to teaching, learning and assessment for learners undertaking part-time, vocationally related degrees. A mixed methods approach was adopted to conduct a detailed exploration of eight tutors' practice with data gathered from three principal sources. Interviews with tutors explored their approaches to delivery and considered factors that impacted on quality; students' perceptions of their learning experiences were assessed using an attitude survey; an analysis of the content and communications in the virtual learning environment provided insight into tutors' online practice.Analysis of modules suggested limited online peer-to-peer interaction with tutors noting the difficulties of promoting engagement. The article argues for a constructivist approach in this context with a need for tutors to promote a simple module structure, focused around assessment, that creates space for learning. This structure appeared appropriate for these learners, enabling them to manage the influence of daily events, together with pressures and time constraints of work. Further, available tutor support together with assessment as the focus of learner activities outside face-to-face contexts, were associated with module success. The findings could aid tutors in designing and delivering courses for similar groups of learners.

This paper outlines research into the emotional competences that mature, higher education students, undertaking part-time blended learning degrees within a School of Education, value in their tutors. A mixed methods approach was adopted to conduct a detailed exploration of eight tutors' practice whilst teaching a module, with data gathered from three principal sources. Learners' perceptions of their experiences were assessed using a questionnaire; interviews with tutors explored their approaches to delivery and considered factors that impacted on quality; and, an analysis of the content and communications in the virtual learning environment provided insight into tutors' online practice. Goleman's (2001) Framework of Emotional Competences provided a lens through which to analyse blended tutors' practices in relation to learner perceptions. The paper proposes a framework of emotional competences that appeared to contribute to tutor effectiveness in this context. This research questions the value of some of Goleman's relationship management competences, with the proposed framework developed to add further self-management competences. This was due, in part, to the measures evident by some tutors to effectively support these particular learners at a distance. The proposed framework could support recruitment and selection within higher education, and provide a language for discussing further research into blended and online tutors' emotional competences.

This paper explores the practices of higher education tutors in blended learning contexts. Significantly, the influence of their perceptions on practice was considered by investigating previous teaching and learning experiences, and their views of the affordances blended learning offers adult learners. The analysis was undertaken in relation to these learners’ perceptions of their tutors whilst studying part-time, vocationally relevant degrees, at a distance. A mixed methods approach was adopted to conduct a detailed exploration of eight tutors’ practice. Data analysis suggested that all tutors had negative experiences of online learning as students with these perceptions appearing to influence their practice. They generally avoided online pedagogies and adopted alternative approaches to their practice, namely a focus on face-to-face delivery with enhanced learner support, which was found to align with their described pedagogical beliefs. These tutors considered online teaching and learning as a deficit in this context.

This paper reports the findings of research that explored the practices of tutors in blended learning contexts. It investigated the skills, qualities and competences, particularly emotional competences, contributing to tutor effectiveness with the exploration including analysis of learners' perceptions of their quality. The research was undertaken on vocationally relevant degree courses for part-time learners. A mixed methods approach was adopted to conduct a detailed study of eight tutors' practice with data gathered from three principal sources. Interviews with tutors explored their approaches to delivery and considered factors that impacted on quality; students' perceptions of their learning experiences were assessed using an attitude survey; an analysis of the content and communications in the virtual learning environment provided insight into tutors' online practice. The research is based at a 'post 1992' university in the north of England and within an education disciplinary area. A conceptual framework is proposed for understanding the data generated in the form of a model of the observed tutor beliefs and practices. This represents an interpretation of effective practice in a particular cultural context and this framework may also be useful in understanding other instances of blended learning. The Model has three dimensions, which represent higher order 'concepts' -constructivism, care/nurture and instrumentality, together with 'lower level' factors, which are provided to operationalise the three broad conceptual areas. Further, the model suggests qualities and skills of effective tutors and tutoring in the context under investigation, which could support lecturers, course leaders and managers in delivering successful blended learning programmes.