This study provides a theoretical model for understanding organizational changes brought about by accreditation of primary services. Through self-assessment of professional values and standards, accreditation may foster better quality management practices.
Depuis une dizaine d’années, une importance accrue est accordée à l’utilisation des données probantes afin d’améliorer la qualité des services psychosociaux offerts aux jeunes et aux familles en difficulté. Malgré cet intérêt, la connaissance des conditions favorables afin de soutenir l’utilisation des données probantes dans les milieux d’intervention est limitée et doit être développée. En se fondant sur l’examen de la littérature et sur une recherche qualitative, la présente étude examine les besoins, en matière de données probantes, de 15 gestionnaires et 15 intervenants travaillant en centre jeunesse au Québec. L’étude suggère que la production de données adaptées aux besoins des intervenants et des gestionnaires, présentées dans un format adéquat et respectant les standards de validité scientifique, permet de favoriser leur utilisation.There is a growing interest in making better use of research-based evidences to improve psychosocial services for youth and families in difficulty. However, little is known about the best strategies to support the use of research-based evidences by practitioners and managers in this field. Based on a critical review of the literature and a qualitative research, the goal of this study is to describe the needs, in regard to research-based evidences, of 15 practitioners and 15 managers working in a youth center. The study suggests that the production of research-based evidences adapted to practitioners’ and managers’ needs, presented in an adequate format and following the standards of scientific validity, is essential in order to support their use
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