With its potential to change significantly the knowledge and skillset requirements for industrial engineers (IEs), Industry 4.0 creates a need to reassess the place of IEs to avoid a greater shock than that caused by the information technology identity crisis of the 1990s. This article examines the likely impacts of Industry 4.0 on industrial engineering (IE) and proposes enhancements to IE curricula in South Africa. Research methods include a literature review, a study of IE curricula, and a questionnaire survey of IE programmes. Results indicate that several IE functions might become somewhat transformed, less visible, or downright diminished in Industry 4.0. Emphasis has shifted from traditional IE methods to data-driven functions and cyber-physical systems. The developing mismatch needs correcting by emphasising skills such as 'big data' analytics and novel human-machine interfaces in IE curricula. Only one university in South Africa has made progress towards the adoption of an Industry 4.0 infrastructure. The authors propose a set of curriculum enrichment items as the basis for reform. OPSOMMINGIndustrie 4.0 het die potensiaal om op 'n beduidende wyse die kennis en vaardigheid vereistes vir bedryfsingenieurs (BI) te verander. Dit skep ook 'n behoefte om die posisie van bedryfsingenieurs te herevalueer, om sodoende die informasie tegnologie identiteitskrisis van die 1990's te vermy. Hierdie artikel ondersoek die waarskynlike impak van Industrie 4.0 op BI met 'n voorgestelde verbeterde kurrikulum in Suid-Afrika. Navorsingsmetodes sluit in literatuuroorsig, BI kurrikulum studie, en 'n vraelys opname van BI programme. Die resultate dui daarop dat Industrie 4.0 sommige BI funksies ietwat sal transformeer, minder sigbaar maak, of selfs totaal verminder. Klem verskuif van die tradisionele BI metodes na meer data-gedrewe funksies en kuber-fisiese stelsels. Die ontwikkelingswanaanpassing vererger regstelling deur die beklemtoning van kurrikulum vaardighede soos byvoorbeeld groot datastel analise en nuwe mens-masjien koppelvlakke. Slegs een universiteit toon vordering in die aanvaarding van en implementering van Industrie 4.0 infrastruktuur. Die skrywers stel 'n stel kurrikulum verryking items as basis vir die hervorming voor.
To manage the impact of Industry 4.0 on industrial engineering (IE) education curriculum requirements, realistic teaching and learning infrastructure such as a learning factory are required. This paper scans the literature to determine Industry 4.0's principles and interactions with IE and a learning factory, surveys relevant universities by questionnaire to determine its current status and practices, and formulates didactic design parameters for an Industry 4.0 learning factory to support IE education in South Africa, making use of existing models of cyber-physical systems and learning factory morphology. In other results, the technical universities are discovered to be more positively disposed, in general terms, to developing an Industry 4.0 learning factory than are the traditional programmes which, with one exception, prefer computational facilities. Of ten universities that offer IE, only one -a traditional programme -has made significant progress towards creating an Industry 4.0 learning factory. OPSOMMINGOm die impak van Industrie 4.0 op die bedryfsingenieurswese (BI) kurrikulum te bestuur vereis realistiese onderrig en leer infrastruktuur, soos 'n "leer-fabriek". In hierdie artikel is 'n literatuur studie uitgevoer om die beginsels van Industrie 4.0 te bepaal en die interaksies daarvan met BI en ʼn "leer-fabriek", ʼn vraelys is aan relevante universiteite gerig om die universiteit se huidige status en praktyke in hierdie verband te bepaal, en didaktiese ontwerp parameters vir ʼn Industrie 4.0 "leer-fabriek" word geformuleer binne die Suid-Afrikaanse konteks. Hierdie formulering maak gebruik van bestaande modelle van kuber-fisiese stelsels en "leer-fabriek" morfologie. Verdere resultate toon dat universiteite van tegnologie meer positief gesind is as tradisionele universiteite, wat (met die uitsondering van een geval) berekeningsfasiliteite verkies. Van die tien universiteite wat BI aanbied, het slegs een (ʼn tradisionele universiteit) noemenswaardige vordering gemaak tot die oprig van ʼn Industrie 4.0 "leer-fabriek".
The diffusion of a quality management system (QMS) to improve business performance depends upon the quality management strategy used. The aim of Eskom's QMS strategy was to create a sustainable quality drive throughout the company to improve customer and stakeholder satisfaction. This research project's objective is to determine how the diffusion of a QMS can improve the electricity supply industry in the Western Cape division of the electricity sector in South Africa.A quantitative research methodology was employed in the study. The responses to a survey questionnaire were analysed and conclusions were drawn. The research finding is that diffusion of a QMS improves the electricity industry by positively affecting attitudes towards the challenge of securing a sustainable long-term energy supply; improving processes and practices; engendering a quality culture; and contributing towards continual improvement. At the same time, certain barriers to the implementation of a sustainable QMS were identified. OPSOMMINGDie verspreiding van 'n kwaliteitbestuurstelsel (KBS) om die maatskappy se prestasie te verbeter hang af van die kwaliteit bestuurstrategie. Die doel van Eskom se KBS strategie was om 'n volhoubare gehalte inisiatief deur die hele maatskappy te skep ten einde die kliënt en belanghebbendes se tevredenheid te verbeter. Die doel van hierdie navorsingsprojek is om te bepaal hoe die verspreiding van 'n KBS die elektrisiteitsvoorsieningsbedryf in die Wes-Kaap afdeling van die elektrisiteit sektor in Suid-Afrika kan verbeter. 'n Kwantitatiewe navorsingsmetodologie is in die studie gebruik. Die resultate van 'n meningsopname vraelys was ontleed en gevolgtrekkings is gemaak. Die navorsing bevinding is dat diffusie van 'n KBS verbeter die elektrisiteitsbedryf deur ingesteldhede positief te beïnvloed teenoor die uitdaging van die verkryging van 'n volhoubare langtermyn energievoorsiening; die verbetering van prosesse en praktyke; die kweek van 'n kwaliteit kultuur; en by te dra tot voortdurende verbetering. Terselfdertyd, word sekere hindernisse tot die implementering van 'n volhoubare KBS geïdentifiseer. INTRODUCTIONThe diffusion of a quality management system (QMS) leading to an improvement in business performance is affected by the business's quality management strategy. The aim of Eskom's QMS strategy was to have a sustainable quality drive throughout the company to achieve improved customer and stakeholder satisfaction.Eskom Holdings' quality management strategy was initially developed with the aim of achieving sustainable and improved business performance [14]. In 2008, a review of the old quality management strategy was initiated due to its focusing on ISO 9001 compliant management systems,
A reliable quality assurance (QA) function in the nuclear environment is underpinned by the effective identification of risk, and by effective decision-making processes in relation to the risk identified. The need for competent auditors who are able to remain objective and independent at all times forms a critical component of this process. This exploratory study sought to determine reasons for the noted inconsistency among auditors when rating the severity of audit findings, and to provide recommendations to reduce this variability. The Delphi technique, a structured process to gather information from a panel of experts, was adopted to enable multiple iterations of qualitative and quantitative data collection and analysis, in an attempt to mimic the elements of a sequential exploratory strategy related to a mixed method methodology. OPSOMMING'n Betroubare gehalteversekeringsfunskie in die kern omgewing word ondersteun deur die effektiewe identifikasie van risiko sowel as doeltreffende besluitnemingsprosesse met betrekking tot die geïdentifiseerde risiko. Die behoefte aan bekwame ouditeure wat in staat is om objektief en onafhanklik te bly ten alle tye, is 'n kritieke komponent van hierdie proses. Hierdie verkennende studie het gepoog om die redes vir die bekende teenstrydigheid te bepaal onder ouditeure wanneer die erns van ouditbevindinge beoordeel word; en om aanbevelings om die bekende variasie te verminder te verskaf. Die Delphi-tegniek, 'n gestruktureerde proses vir die insameling van inligting uit 'n paneel van kundiges, is aangeneem om verskeie iterasies van kwalitatiewe en kwantitatiewe datainsameling en analise in staat te stel, in 'n poging om die elemente van 'n opeenvolgende verkennende strategie na te boots. INTRODUCTIONWithin the nuclear industry, where the failure of processes to conform to safety codes and standards can have catastrophic results, it is imperative that an organisation's quality assurance (QA) department can provide the necessary assurance of process compliance that is deemed necessary for the safe operation of a nuclear power plant. Key to providing this assurance is the performance of process audits that provide the platform for collecting and analysing critical information; formulating significant, reliable, and value-adding audit findings; and reporting all this key information at the most appropriate levels within an organisation, as claimed by Beckmerhagen, Berg, Karapetrovic, and Willborn.[1].The significance of the research is noted in the area of controlling subjectivity among auditors when rating the severity of quality management system (QMS) audit findings. If the subjectivity can be controlled, and the levels of variability reduced, then the confidence placed in the QMS audit outcomes can be improved. Based on this increase in confidence in the QMS audit outcomes, senior
This study investigates current methods of measuring quality management system (QMS) performance. It introduces a methodology to quantify QMS performance in order to provide a reference point for improved QMS performance and, in turn, the business's performance. By introducing metadata into historical or current QMS internal audit data, the study shows that it is possible, over time, to extract various levels of value-adding data, ranging from high-level, strategic, direction-oriented insight, to process effectiveness and implementation-level guidance. This is accomplished by a repeatable process of infusing cause and effect theming data and process-consequence severity data into the QMS auditfindings data, and subsequently analysing the additional metadata. OPSOMMINGDie huidige metodes om gehaltebestuurstelsels se prestasie te beoordeel word ondersoek. 'n Metode om gehaltebestuurstelsels se prestasie te kwantifiseer word bekendgestel om as 'n verwysing vir verbeterde gehaltebestuurstelsels op te tree. Die studie toon dat, deur metadata in historiese of huidige gehaltebestuurstelsels se interne oudit data in te voer, dit moontlik is om, met die verloop van tyd, waardevolle data te onttrek. Hierdie data strek van hoë vlak, strategiese, rigting-georiënteerde insig tot proses doeltreffendheid en implementasievlak leiding. Dit is vermag deur 'n herhaalbare proses van oorsaak-en-gevolg data en prosesgevolg data in die gehaltebestuurstelsel in te voer en gevolglik die addisionele metadata te analiseer. AA
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