Digitalization in human resource management helps enterprises to modernize HR functions and provides them with a competitive advantage. At the same time, it requires a change in working style and entails a change in the demand for HR competencies. The purpose of this paper is to introduce the phenomenon of digitalization in the literature, explore its current key benefits and risks, and analyse its influence on HR professionals´ competencies and roles. The qualitative research includes an analysis of the secondary data describing the existing level of digital skills based on the reactions of more than 7,000 respondents from six EU member states (Germany, Finland, United Kingdom, Portugal, Sweden, and Slovakia). The primary data analysis concerning HR social media competencies collected in five European countries which participated in the SHARPEN project is also presented here. The current trends in HR professional competencies are also described in this paper. The results obtained show that HR professionals tend to be slightly reluctant to adopt technology. The results also confirmed the importance of digitalization for human resources and the increasing demand for digital skills in recent years.
Digitalisation and technical development in the financial service sector have aimed to secure, increase the quality, and satisfy the interests of both customers and financial institutions in the current turbulent era. Together with this situation, there is a need to develop digital employees’ competencies in the financial sector. This paper aims to analyse the topical issue of digitalisation and demand for employees’ digital skills in connection with the COVID-19 pandemic situation based on global secondary data and primary data collected by the authors in the Czech Republic. The main research objective of the paper is to provide a theoretical framework for digitalisation and its drivers in the financial sector, introduce the phenomenon of Banking 4.0 concerning the required competencies, and identify gaps and barriers for faster and more effective development based on the literature review and selected primary and secondary and data analysis. Descriptive statistics and Spearman’s rank correlation coefficient have been used to fulfil this goal. A semi-structured in-depth interview with three human resources (HR) specialists of a selected Czech bank also has been conducted. The paper brings an overview of the latest research studies in the field of digital competencies in general and specifically in the financial sector. Although the primary data is limited in scope (i.e. ten middle-sized and large financial and insurance companies), it provides a unique view of the situation with digitalisation in financial institutions. It shows current developments, trends and barriers within the example of a bank case study. The paper is motivated by the current situation in the banking sector in connection with digitalisation. It aims to emphasise the growing influence of digital technologies on employees, managers and companies, and the importance of systematically implementing digital skills development approaches on the companies’ strategic level.
Nowadays, many companies make a great deal of effort to take full advantage of digital transformation and stay ahead of their competitors. The influence of digitalisation on manpower development and human capabilities as well as on the business environment, in general, is especially noticeable in the construction and automotive sectors. That is why the main purpose of this paper is to evaluate the impact of new digital technologies on employee competency development in Czech construction and automotive companies. The quantitative methodology is based on primary data collection conducted from July through October 2020 using the CAWI method. As a result, 27 responses from Czech construction companies and 39 responses from Czech automotive companies have been gathered in Survio software, processed and analysed by using descriptive statistics and Pearson's chi-square test of independence. The qualitative data analysis applied in this paper includes three semistructured interviews with human resource managers of selected Czech companies in the automotive industry. The advantages and disadvantages of the Covid-19 pandemic situation from the point of view of human resource management and employee training have also been analysed in the presented case study. The findings in this paper confirm that creating a digitally ready workforce and changing the employees' mindset towards the new style of doing their jobs remain significant challenges to deal with in the Czech construction and automotive industries. Implications for Central European audience: This paper focuses primarily on the training and professional development of people employed in the construction and automotive sectors, which have been highly affected by the ongoing digitalisation of business and the current Covid-19 pandemic situation. As the results further demonstrate, the widespread use of digital technologies can definitely help to enhance employees' digital competencies. However, the employees still have to get used to a digitalised workplace. In such conditions, the role of human resource managers is key in the implementation of continuous training as part of the corporate culture.
The chapter brings a review of literature on primary and secondary data analysing the aspect of digital transformation from the point of view of human resources (HR). It describes the perspective of employees and their digital skills acquisition, as well as the perspective of employers and their readiness for digital transformation. It also introduces barriers to digital skills acquisition. The primary data used in this chapter is presented on a sample of Czech companies and employees in order to illustrate the current situation in this field. The authors concentrate on answers to the following research questions: What digital competencies were identified as those mainly needed for current employees and how they acquire them? What are the main barriers to closing digital skills gaps at work? How has the Covid-19 pandemic changed the requirements for employees' digital skills? The literature review results are supported by global secondary data analysis on demand for skills at the workplace in European countries.
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