Technology is advancing at a fast pace and several services are being digitized as the internet and smart/digital gadgets permeate the market. Many services are now being transferred to online platforms and this study purposed to examine the adult and community education learner's use of e-consumer services in Nairobi County Kenya. The study adopted a mixedmethod research design where adult education and community instructors (n=108) and adult learners (n=375) were sampled together with café owners/staff. Interviews and questionnaires were used to collect data and thematic and descriptive analysis was used. The findings revealed that adult learners use e-consumer services to some extent. The study concluded that the use of e-commerce among adult learners is not high and recommends that the learners should be educated on the different types of services offered through e-commerce and how to access them.

Kenya, like other countries in Africa and across the world is in the grip of technological advances leading its agencies and parastatals to digitize their operations. A pertinent question, therefore, is whether adult and community education, in its current packaging in Kenya, is empowering the participants to engage in using e-consumer services actively, meaningfully, and in beneficial ways in their daily transactions. This study, therefore, sought to investigate the level of integration of e-Consumer elements in Adult and Community Education. The study adopted a mixed-method research study targeting adult learners in Nairobi County, adult education officers, and adult education instructors. The study collected data using interviews and questionnaires. The study established that integration of ICT services in adult centers is still facing numerous challenges which are evident by the poor use of e-consumer services by the adult learners.