BackgroundHealthcare information technology (HIT) applications are being ubiquitously adopted globally and have been indicated to have effects on certain dimensions of recruitment and retention of healthcare professionals. Retention of healthcare professionals is affected by their job satisfaction (JS), commitment to the organization and intention to stay (ITS) that are interlinked with each other and influenced by many factors related to job, personal, organization, etc. The objectives of the current study were to determine if HIT was one among the factors and, if so, propose a probable retention model that incorporates implementation and use of HIT as a strategy.MethodsThis was a cross-sectional survey study covering 20 hospitals from urban areas of India. The sample (n = 586) consisted of doctors, nurses, paramedics and hospital administrators. Data was collected through a structured questionnaire. Factors affecting job satisfaction were determined. Technology acceptance by the healthcare professionals was also determined. Interactions between the factors were predicted using a path analysis model.ResultsThe overall satisfaction rate of the respondents was 51 %. Based on factor analysis method, 10 factors were identified for JS and 9 factors for ITS. Availability and use of information technology was one factor that affected JS. The need for implementing technology influenced ITS through work environment and career growth. Also, the study indicated that nearly 70 % of the respondents had awareness of HIT, but only 40 % used them. The importance of providing training for HIT applications was stressed by many respondents.ConclusionThe results are in agreement with literature studies exploring job satisfaction and retention among healthcare professionals. Our study documented a relatively medium level of job satisfaction among the healthcare professionals in the urban area. Information technology was found to be one among the factors that can plausibly influence their job satisfaction and intention to stay. Based on the results of the study, a retention strategy has been suggested that utilizes implementation of HIT and provision of training to influence the retention of healthcare workers.

Introduction: Telemedicine is a developing technology in the Indian healthcare sector. The success of any new technology depends on factors such as knowledge, perception, and willingness of users and professionals to engage it. This study assessed the knowledge, perception, and willingness of healthcare students to use telemedicine. Materials and methods: A cross-sectional survey was conducted among healthcare students from May 10, 2020 to June 30, 2020 in India. In this study, there were 428 individuals selected using Non-Probability Convenience Sampling and were approached through online Google Forms. The pretested study questionnaire that administered had four parts: demographic details, willingness, perception, and knowledge level. Data analysis was performed using Statistical Package for the Social Sciences (SPSS) version 25. Results: Out of the total study population, 40% were male and 60% were female. Forty-three percentage of the total population reported insufficient knowledge of telemedicine, and 52.1% had insufficient knowledge about its application. However, 90.9% viewed telemedicine as a viable approach, and they were willing to use telemedicine and integrate it in their practice in future. It was determined that perception toward telemedicine influenced willingness for adopting in their careers. Conclusion: Even though each participant’s knowledge and awareness were limited, the majority of individuals reported positive perception and willingness toward using the telemedicine in their career. Thus, it is essential to build proper and effective communication channels and awareness among students, professionals, and users for telemedicine to succeed in India.

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