DON'T FEED THE TROLLS!Managing troublemakers in magazines' online communities. Amy Binns"

Journalists' experiences of online abuseOnline abuse of journalists through comments below articles or on Twitter is now ubiquitous. The tough-minded industry culture means it has generally been dismissed as unimportant, however high-profile cases of rape and bomb threats have given it greater significance. This research, based on a survey of 267 journalists and four detailed interviews, sought to establish what effect it had on them and their behaviour. Results showed women were more likely than men to report often receiving insults or threats, and had stronger emotional reactions to abuse. News reporters were more likely to report abuse than other sectors of the industry, and were more likely to report problems with online gangs. Many described their powerlessness when targeted by organised gangs. Some respondents described serious problems offline and online, including leaving jobs and self-censoring due to fear of abuse.

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Although often at odds, journalists and politicians share many of the same problems on social media. Both are obliged to maintain a public profile and to remain cheerful and polite, no matter how gross the provocation. Both struggle with the competing demands of professionalism and likeabilityoften a zero-sum game. Both seek trust and respect on platforms notorious for dishonesty and no-holds-barred disdain. Both may also be seen as authority figures, part of the establishment, and thus fair game for cutting down to size. Pugnacious criticism of politicians has always been a part of the system. When Lord Bew chaired a government report on intimidation of MPs, partly in response to the increase of abuse on social media, he said at its launch: "Politics is a rough old game, and it should be a rough game." MPs' postbags have always contained abuse; but social media has allowed a level of personal hostility that has disturbed politicians and commentators. It has also removed traditional filters that protected politicians. Secretaries used to bin the most vicious letters from the "green-ink brigade" a colour the unhinged seem to favour-but now every insult comes on phones. While the hatred and threats aimed at politicians, particularly on Twitter, had been an issue for some time, the death of MP Jo Cox in 2016 threw it into sharp focus. She had been subject to abuse on Twitter in relation to her Remainer stance. Although her killer had not sent threats himself, he researched right-wing groups online and repeatedly shouted "Britain First" as he stabbed her.

This research project has four strands: quantifying reporting of inquests; quantifying publicly available information from coroners' offices; investigating reasons for lack of coverage; and establishing solutions for making accounts and verdicts of inquests more accessible in a changed media landscape.Results show an overall reporting rate of only 11 per cent. Coverage varies wildly, with some "news deserts" where inquests are rarely reported. Deaths of younger people are more likely to be reported, as are male deaths. Information provided by coroners' offices also varies wildly despite national guidelines updated three years' ago recommending greater transparency. This report investigates the reasons for a lack of public scrutiny of coroners' courts by local media. Deaths may go unreported due to: the collapse of local newspapers and reduced staff in surviving organisations; the centralisation of police and newspaper offices, leading to fewer direct contacts between police and journalists; and a general cultural shift of passing media inquiries to a "communications team" which means news is filtered to give a more positive sense of police success.Recommendations: better implementation of existing guidelines: routine release of information regarding all deaths at which emergency services attend; and closer relationships with coroners' officers at inquest opening stage.