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Although workplace bullying is a well-researched phenomenon, the specific way it unfolds in higher education institutions (HEI) remains largely underdiscussed. Based on the outcomes of a survey conducted across HEI in Pakistan, by reference to structural equation modeling, using Amos-20, this paper not only adds to our understanding of the scope and features of bullying in HEI, but also suggests strategies employers and victims could employ to cope with the adverse implications of bullying. The key findings of this research are: (i) a positive correlation exists between the degree of workplace bullying and strain levels; (ii) more frequently than not, female employees, younger employees, and employees in junior positions are victims of bullying; (iii) bullying and strain can be fully mediated only when both emotion-focused and problem-focused coping strategies are employed in synergy. In brief, although research findings elaborated in this paper draw from the specific case of HEI in Pakistan, this paper makes a case for more research, vigilance and action to understand the scale of the phenomenon in academia and to undertake concerted action to mitigate its adverse impact on specific individuals and HEI themselves.

Purpose The purpose of this paper is to analyze the scientific collaboration of institutions and its impact on institutional research performance in terms of productivity and quality. The researchers examined the local and international collaborations that have a great impact on institutional performance. Design/methodology/approach Collaboration dependence measure was used to investigate the impact of an institution on external information. Based on this information, the authors used “index of gain in impact through collaboration” to find the impact of collaborated publications in institutional research performance. Bibliographic data between 1996 and 2010 retrieved from Scopus were used to conduct current study. The authors carried out the case study of top institutes of Pakistan in terms of publication count to elaborate the difference between high performing institutions and those who gain disproportionally in terms of perceived quality of their output because of local or international collaboration. Findings The results showed that the collaboration of developing countries institutes on international level had a great impact on institutional performance and they gain more benefit than local collaboration. Altogether, the scientific collaboration has a positive impact on institutional performance as measured by the cumulative source normalized impact per paper of their publications. The findings could also help researchers to find out appropriate collaboration partners. Originality/value This study has revealed some salient characteristics of collaboration in academic research. It becomes apparent that collaboration intensity is not uniform, but in general, the average quality of scientific production is the variable that most often correlates positively with the collaboration intensity of universities.

Social Anxiety Disorder (SAD) is neither just shyness, nor for most victims does it merely involve an inability to speak in public. For most sufferers of this disorder, it could be a pervasive, disabling condition that steals away opportunities for a richer, fuller life. Having an early onset and combining high prevalence rates with serious negative effects on functioning and quality of life, SAD is a public health problem of considerable magnitude. Hence, its assessment using a standardized measure and timely intervention can completely preempt or at least lessen the severity of this psychiatric illness. So far SAD among students in higher education institutions is a less investigated area of study in Pakistan. Students generally avoid reporting difficulties they experience while making interactions with people and quietly try to combat with their fears in social settings. Proper and timely diagnosis and treatment of SAD are required, and for this purpose, the need of the hour is to create a culturally oriented measuring instrument for proper surveillance of the student population in Pakistan. This paper, drawing from a study conducted at Higher Education Institutions (HEI) across Pakistan, addresses this issue by devising an indigenous, comprehensive, well-founded and valid scale of social anxiety in the Urdu language. The use of this scale, both in general and patient care settings, would effectively screen individuals who could be at risk of being victimized by this disorder. This alternative Social Anxiety Scale (SAS) carefully evaluates social behaviors and attitudes while also ensuring that cultural perspectives are considered, which would also encourage clinicians to evaluate SAD in Pakistani population.

The toll of workplace bullying is immense, yet, similarly as with an iceberg, its scope, scale and implications tend to remain underestimated. Several ways of assessing the prevalence of workplace bullying have been proposed in the literature. The most frequently discussed are the ‘subjective method’ assessing individuals’ perceptions of being a victim and the questionnaire, i.e., criterion-based, methods, including Negative Acts Questionnaire (NAQ) and Leymann Inventory of Psychological Terror (LIPT). Since in both cases culture plays a profound role as a mediating factor in the process of identifying, collecting, and processing data, the applicability of these methods across cultures and countries has several limitations. At this stage, it is impossible to determine the impact of the implicit cultural-bias that these methods entail on the research outcomes. This would be possible if an alternative workplace bullying scale (WBS) was at hand and, consequently, a comparative analysis was conducted. This paper, drawing from a study conducted at higher education institutions (HEI) across Pakistan, addresses this issue by devising an alternative WBS. The value added of this paper is three-fold, i.e., it elaborates on the study and the specific methods employed to prove the validity and relevance of the alternative WBS. Moreover, by so doing, it addresses some of the limitations that other methods measuring the prevalence of workplace bullying display. As a result, it adds to the researchers’ and administrators’ toolkit as regards research and policies aimed at mitigating the scope and scale of bullying at HEIs across cultures and countries.

Objective High maternal and neonatal mortality rates in developing regions like Pakistan are linked to low rates of institutional deliveries. One way to improve rates of institutional deliveries is through improving institutional delivery service satisfaction in women. The aim of this research is to identify which factors influence delivery service satisfaction during the period of COVID-19 and which socio-demographic characteristics of women are associated with greater fear of catching COVID-19 during institutional deliveries. Methods A total of 190 women who had given birth between May to June, 2020, were sampled from two private and two public sector hospitals in Lahore, Pakistan. A standardized tool was modified for use and a combination of descriptive statistics and multivariate regression was applied. ResultsThe results reveal that a majority of women, at 74.7%, are afraid of contracting COVID-19; specifically, women delivering at public hospitals, those who are illiterate or semi-literate, with more than four children, with low household income, and who are unemployed. Regression models are used to identify factors related to higher satisfaction, including the following: (i) pre-delivery care (explanatory power of R 2 = 0.651); (ii) during delivery care (R 2 = 0.716); (iii) after delivery care for women (R 2 = 0.525); and (iv) after delivery care for newborn (R 2 = 0.780). The main areas which influence satisfaction include the following: service quality of staff and administration; maintenance of hygiene and sanitation; involvement in decision-making; provision of necessary information; and advice for breastfeeding, immunization and family planning. Conclusions for Practice Based on our findings, we recommend improved regulation of delivery services in both public and private hospitals and increased protection for disadvantaged women groups to maintain service quality during the pandemic.

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