Although the idea of brand concepts has been around for a while, very little research addresses how brand concepts may influence consumer responses to corporate social responsibility (CSR) activities. Four studies reveal that communicating the CSR actions of a luxury brand concept causes a decline in evaluations, relative to control. A luxury brand's self-enhancement concept (i.e., dominance over people and resources) is in conflict with the CSR information's self-transcendence concept (i.e., protecting the welfare of all), which causes disfluency and a decline in evaluations. These effects do not emerge for brands with openness (i.e., following emotional pursuits in uncertain directions) or conservation (i.e., protecting the status quo) concepts that do not conflict with CSR. The effects for luxury brand concepts disappeared when the informativeness of the disfluency was undermined but were accentuated in an abstract (vs. concrete) mind-set. These findings implicate brand concepts as a key factor in how consumers respond to CSR activities.Aunt Jemima focuses its giving on a key need: the education of children in low-income communities. (auntjemima.com)Rolex supports a variety of programs that demonstrate innovative thought and contribute to the betterment of humankind. (rolex.com) Apple iTunes hosts music for an organization that uses African music to help people caught in the escalating ethnic violence in Darfur, Su-

Consumers evaluate brand extensions by judging how well they fit with the parent brand. We examine this process across cultures. We predict that consumers from Eastern cultures, characterized by holistic thinking, perceive higher brand extension fit and evaluate brand extensions more favorably than do Western consumers, characterized by analytic thinking. Study 1 supports the existence of these cultural differences, with study 2 providing support for styles of thinking (analytic vs. holistic) as the drivers of cultural differences in brand extension evaluations.

Contributions of the first and second author were equal. The authors thank Kent Seltman and Lindsay Dingle from the Mayo Clinic-Rochester for their participation and support. They also thank Lan Nguyen Chaplin for help with stimuli development and data coding.

Negative publicity can diminish positive consumer perceptions of a brand. We explore the impact of processing style on mitigating the effects of negative publicity. We hypothesize that holistic thinkers are less susceptible to negative publicity information than are analytic thinkers. Holistic thinkers are more likely to consider external context-based explanations for the negative publicity, resulting in little or no revision of beliefs about the parent brand. Analytic thinkers, in contrast, are less likely to consider contextual factors, attributing negative information to the parent brand and updating their brand beliefs accordingly. Across three studies, we find support for our predictions.

Why are some brands more elastic than others? Prior research shows that consumers are more accepting of extensions into distant product categories for brands with prestige concepts (Rolex) than for brands with functional concepts (Timex). In this article, the authors examine consumers' style of thinking-analytic versus holistic thinking-to better understand the elasticity of prestige versus functional brands. For functional brands, the authors find that holistic thinkers provide more favorable responses to distant extensions than analytic thinkers; however, for prestige brands, holistic and analytic thinkers respond equally favorably. Thus, analytic thinkers are identified as the roadblocks for functional brands launching distant brand extensions. To meet this challenge, the authors offer several strategies, including (1) using a subbrand (Excer wallets by Toyota) instead of a direct brand (Toyota wallets) to reduce analytic thinking; (2) using elaborational communications, which address potentially problematic features of the extension, to reduce analytic thinking; and (3) matching extension information with the consumer's style of thinking, which increases the persuasiveness of ad messages.