There may be times when we want an organization or a community to conceive a problem in a common manner. Doing so is easier said than done. In the Western context, explanations of how to think about complex, social (soft) problems generally draw from Plato's perfect forms or Aristotle's reasoned argument. However, pragmatism refers to the linguistic concepts we have patterned from our past experiences. This chapter develops this stream of pragmatism and explains how it can be used to design a soft-math (SM) approach which will enable debate amongst concerned parties. This mathematical way of thinking, when applied in a soft manner, has the potential to lead to various social phenomena. A homeland security decision making situation is presented as a demonstration.
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