Although multiple-measure teacher evaluation systems have gained popularity in the United States, few studies have examined their implementation or how they are shaped by organizational context. New Orleans provides a strategic case to examine the enactment of a state teacher evaluation policy in a highly decentralized setting with variation in organizational context. Utilizing a multiple case study approach, we analyzed documents and interviews in eight case study schools. We found that schools varied in their responses to teacher evaluation—in ways that were reflective, compliant, and/or distortive—and that the type of response was not associated with governance model, school authorizer, or level of autonomy. Instead, shared instructional leadership and structures for frequent collaboration appeared to facilitate more reflective responses.

Coaching has become a central strategy in district and school efforts to build teacher capacity to interpret and respond to student learning data. Despite their popularity, there is limited research on the implementation of these initiatives. This article begins to addresses this gap by examining the elements of a coach's practice that appear to build teachers' skills and knowledge to use data to guide instructional decisions. Drawing on sociocultural learning theory and interview and survey data collected in four middle schools-two with "strong" coaches and two with "developing" epaa aape

Limited Print and Electronic Distribution RightsThis document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited. Permission is given to duplicate this document for personal use only, as long as it is unaltered and complete. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial use. For information on reprint and linking permissions, please visit www.rand.org/pubs/permissions.The RAND Corporation is a research organization that develops solutions to public policy challenges to help make communities throughout the world safer and more secure, healthier and more prosperous. RAND is nonprofit, nonpartisan, and committed to the public interest. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.

Background Despite increased access to student learning data, scholars have demonstrated that teachers do not always know how to use these data in ways that lead to deep changes in instruction and often lack skills and knowledge to interpret results and develop solutions. In response, administrators have invested in instructional coaches, data coaches, and professional learning communities (PLCs) to support teachers in this process. Despite their popularity, there is limited research on the ways in which coaches and PLCs mediate teachers’ use of data and the various types of expertise brought to bear on this process. Purpose This exploratory study examined how working with a coach or PLC shaped teachers’ responses to data in six middle schools and the factors that influenced the activities and effects of coaches and PLCs. Our intent was to deeply examine processes and identify key constructs and relationships to guide future research and practice. Research Design Our research involved a year-long comparative case study of six low-performing middle schools in four districts that supported teacher data use via literacy coaches, data coaches, or PLCs. We draw on cultural historical activity theory and data from 92 interviews, 6 focus groups, 20 observations of meetings, and monthly surveys of case study teachers (15), coaches (4), and PLC lead teachers (2). Findings We found that coaches and PLCs played important roles in mediating teachers’ responses to data and were often associated with instances in which teachers used data to alter their instructional delivery (as opposed to surface-level changes in materials and topics). Further, the dynamic relationship between vertical expertise (an individual's knowledge and skills) and horizontal expertise (knowledge that is co-created through interactions and movement across contexts) may help explain the ways in which PLCs and coaches facilitated deeper level changes in pedagogy. Finally, dialogue was a central mediating practice, and school leadership and the district-level context shaped the possibility for change. Conclusions Our research adds conceptual clarity to what types of expertise may be needed to ensure that teachers respond productively to data. The study suggests that administrators should consider multiple facets of expertise when designing interventions, recruiting coaches, assembling PLCs, and developing professional development for coaches and teacher leaders. The centrality of dialogue also suggests the need for policies and structures allowing for uninterrupted time for educators to collectively reflect on data.