Assessing the achievement of Indonesian government institutions in implementing e-government has been conducted since around a decade ago. Several national assessments are available with almost the same ranking results. There is an agreement that the ultimate goal of e-government implementation is to achieve good government governance (GGG), while success stories of egovernment require good governance practices. This study explored the correlation between e-government achievement and GGG achievement in Indonesia. Spearman's rank correlation was used to characterize the relationship strength between e-government assessment results and good governance assessment results. The data were collected from institutions that participated in e-government and good governance assessments. The results showed that the correlation between these two entities is not very strong. Most cases showed that e-government implementation and the achievement of good governance have only a moderate positive correlation and none of the studied cases indicated a significant connection. This result can be attributed to the lack of emphasis on goals achievement in the assessments. Thus, it is recommended that future Indonesian e-government assessments should involve impact indicators.
The level of use of e-money services in Indonesia is still relatively low. Low in trust and high risk are thought to be determinants of the level of community behavioral intention. On the other hand, other factors of age, gender and level of education also affect the relationship of behavioral intention with the determinants. The purpose of this study is to determine the effect of the dimensions of trust (multi dimensional trust) and perceived risk on the intention of people's behavior on e-money services in Indonesia. Purposive sampling conducted on this study to the population of big city in Indonesia. Data collection was carried out with online Likert scale questionnaire, with instruments distributed in 5 big cities in Indonesia. The results of this study indicate that the dimensions of trust (Multi Dimensional Trust) influence the intention of the community in adopting e-money services, while the perceived risk does not affect the intention of the community in adopting e-money services. Performance expectation variable (Performance Expectancy) is the biggest factor that influences people's intention to adopt e-money services. Education as a moderating variable is the only variable that has significant effect on the influence of determinant variables on behavioral intention.
Abstract-The role of traditional markets is degraded due to their dirty and uncomfortable conditions and also the proliferation of modern markets. On the other side, traditional markets are the economical infrastructure where some of the societies paw for a living. Hence the local government is authorized to protect and empower traditional markets in their territory. The objectives of this research are to (1) explore existing standard and regulation, and (2) propose a feasible indicators using socio-economic-environment approach in developing minimum standard for traditional market to increase competitiveness. This research used qualitative method with explorative and descriptive approach. Data is obtained through documentation review and observation. Document review are conducted to develop an instrument for measuring minimum standard for traditional market by considering three aspects; social, economics, and environment. Preliminary testing was done using observation at 12 traditional markets managed by each local government at West Java Province. Data analysis process utilized documentary analysis and content analysis. As a result, there are 38 indicators for social aspect, 10 indicators for economics aspect, and 25 indicators for environment aspect. From preliminary testing, it showed that most traditional markets at West Java Province have only fulfilled less than 50% indicators for each aspect observed. Further study is required to be conducted to test validity and reliability of all indicators.
Tujuan penelitian ini adalah untuk mengetahui gambaran tingkat kualitas pelayanan Kereta Ekonomi Lokal Lintas Barat, dan mengetahui indikator yang dapat menggambarkan dimensi kualitas pelayanan serta merancang usulan perbaikan kualitas pelayanan di PT. KAI (Persero).Metode Service Quality (Servqual) melalui 5 dimensinya digunakan untuk mengetahui tingkat kualitas pelayanan. Analisis faktor digunakan untuk menentukan indikator penentu dilanjutkan dengan Importance Performance Analysis (IPA) untuk mencari faktor prioritas. Rancangan perbaikan diusulkan setelah melakukan analisis dengan Quality Function Deployment (QFD). Kuesioner disebarkan pada 393 penumpang Kereta Ekonomi Lokal Lintas Barat dengan teknik convenience sampling. Kualitas pelayanan Kereta Api Ekonomi Lokal Lintas Barat termasuk pada tingkatan sedang yang menunjukkan belum terpenuhinya kualitas yang diharapkan pelanggan. Terdapat 21 indikator yang dapat menggambarkan dimensi kualitas pelayanan dengan indikator terkait kesiapan petugas dalam mengarahkan tangga bantuan dari peron ke pintu kereta yang memiliki tingkat ketidakpuasan tertinggi. Usulan perbaikan yang menjadi prioritas berdasarkan hasil analisis QFD yaitu meningkatkan pengawasan pelaksanaan SOP dari para petugas.
Jumlah rumah sakit dan kemudahan masyarakat dalam mengakses pelayanan kesehatan di Jawa Barat semakin meningkat, hal ini mengakibatkan jumlah limbah medis yang dihasilkan juga meningkat. Berdasarkan hal tersebut maka harus diimbangi dengan kemampuan perusahaan pengolah limbah medis padat. Tujuan dari penelitian ini adalah untuk mengoptimalkan perusahaan pengolah limbah medis padat agar dapat menampung dan mengolah limbah medis sesuai dengan permintaan. Metode deskriptif dilakukan dengan wawancara untuk mendapatkan informasi mengenai kondisi perusahaan limbah medis padat saat ini. Populasi penelitian ini adalah semua data laporan harian perusahaan yang dilaporkan pada Badan Pengawas Lingkungan Hidup Daerah (BPLHD). Sampel penelitian ini adalah data laporan harian perusahaan selama 165 hari dengan jumlah limbah medis 1.859.572kg. Forecasting dilakukan untuk mengonfirmasi jumlah limbah medis dan pendapatan perusahaan. Cycle time dilakukan untuk mengetahui jumlah limbah medis yang diolah perusahaan perhari dan perjam. Berdasarkan data harian perusahaan, sebanyak 49% data menunjukan pengolahan limbah medis melebihi kapasitas mesin. Sisa limbah yang tidak diolah langsung mencapai 6,1ton. Usulan perbaikan yang dapat dilakukan oleh perusahaan adalah dengan membuat desain Tempat Penyimpanan Sementara (TPS) untuk menampung sisa limbah medis padat atau membeli mesin insinerator dengan kapasitas yang sama.
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