Evidence suggests that internal market orientation (IMO) assists companies in targeting their human resources (HR) and has been an important preceding concept in creating competitive advantages for the organizations (Gounaris, Journal of Services Marketing, 2008b, 22(1), 68–90). The objective of this research was to investigate which dimensions of IMO are related to the job satisfaction (JS) and appreciation (AP). The instrument for data collection was a structured questionnaire, which follows the model used by Gounaris ( Journal of Business Research, 2006, 59(4), 432–448), and a descriptive quantitative research with 583 participants from a Brazilian healthcare company was conducted. The results of this empirical study found only three sub-dimensions, identification of exchange of value (D1M), job description (D5M) and management concern (D7M), as positively influenced with IMO. The survey indicated that the perception of the employees regarding the IMO is concentrated between 3 and 4 of the Likert scale, representing high levels of IMO in the sample and for JS and AP.
This research investigated the relation among the humor styles, the employees satisfaction with their leader, and job performance of employees, through a quantitative study. In order to measure the constructs, two questionnaires, validated in previous studies, were used: The Humor Styles Questionnaire from Martin et al. (2003) and the Job Satisfaction Scale from Siqueira (1995). The score for individual performance was obtained from an instrument of assessment called “assessment 360º” used by the company studied. 234 valid answers were obtained and the relation among the variables was studied through the Structural Equation Modeling Method, with PLS estimation (Partial Least Squares – Path Modeling). Were identified significant positive relations among the positive styles of humor (affiliative and self-enhancing) and the employees satisfaction with their leader, and between satisfaction with their leader and job performance. On the other side, significant negative relations were verified among negative styles (aggressive and self-defeating) and employees satisfaction with their leader, been an aggressive humor responsible for 16,81% of dissatisfaction with their leader. This results suggest that organizations may benefit from the selection of leaders with the proper humor styles to reach specific behavior and organizational results.
The main objective of this study is to describe and analyze the contribution of universities and businesses in the learning and development of professional skills of supervised students in the Administration of the Federal University of Espírito Santo (Brazil). The main approaches that anchor the present study focus on the individual actions that generates learning and consequently the development of competencies. Thus, the concepts of competency learning through social, experiential and educationbased approaches to build competencies and resources mobilization. The present qualitative research approach used the interpretative paradigm. We applied the technique of in-depth interview for the data collection, and for the discussion of the results, we used the qualitative data analysis. As a result, we found the need for a new look at the supervised internship discipline both by the organizations and the University. Additionally, we found the need to create an environment that allows greater interaction between the actors directly involved, providing new tools to follow the discipline with greater control by coordinators and internship process norms. All these results can make possible the integration of content and practice in an effective way.
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