Purpose – This paper aimed to conduct an inventory of digital resources for the Queens College Special Collections and Archives and had two purposes. The first was to assess the digital resources for a department too understaffed to address digital preservation and to provide a step-by-step program for them to start thinking in the long-term. The second was to show how these steps can be generalized for many institutions just starting to have digital holdings and looking to create a long-term digital preservation plan. Design/methodology/approach – The main method for research involved taking a significant sampling of the department’s digital holdings and conducting an inventory of them, analyzing such characteristics as file size, names, formats and metadata. After the inventory was conducted, recommendations were made to the department based on best practices in the field of digital preservation. Findings – We found that while the department generally does not follow industry-best practices for preservation, the files were relatively new and, therefore, many issues could still be fixed. With a concrete plan and a bit of effort, their digital files can be more easily accessible and protected against future threats. Originality/value – The issues that the Department of Special Collections had with their digital holdings are similar to those at many other institutions – especially educational ones where staff turnover is high. This case study could help similar small organizations start to access their digital holdings and start formulating a plan for long-term preservation.
The application of UX expertise is beneficial in all the areas and aspects of library services and products. All what a librarian needs is an understanding of those principles and some tools with which to practice them. The goal of this chapter, therefore, is to provide a guide for librarians, whether they are specifically in charge of UX work at their library or aspire to integrate UX into their work on other library services and products. This chapter provides some theoretical background on the traditional goal of library user satisfaction and introduces UX as an approach that benefits libraries and their users. It gives an overview of popular UX methodologies and describes real-life UX in libraries through the stories from three librarians in their respective institutions: the New York Public Library, New York University, and University of California, Riverside.
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