Abstract:In the past three years, Piraeus Bank Belgrade started using Learning Management System platform as a part of Articulate eLearning software, in order to improve training and development activities while reducing training costs. eLearning program proved reliable, user-friendly and cost-effective training and development tool as the major tangible cost appears to be license fee associated with using software. The eLearning modules were either tailored internally, by employees from all organizational units (including other country operations) or purchased externally, as a ready-to-use material from respected providers. This was enabled both by close supervision of employees who created eLearning modules, using Articulate Instructional Design instrument as well as professional assessment of externally purchased materials. Apart from tailoring practical "know-how" solutions for wide array of business topics, eLearning program proved valuable asset in personal development of employees engaged in their creation while transferring learning responsibility to first-line staff.
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