RESUMOO presente artigo refere-se a um estudo de usabilidade na Homepage da Apple Brasil, Foram aplicados questionários para avaliar o grau de satisfação dos usuários com a web estudada. Para fundamentar este estudo utilizamos a avaliação Heurística segundo os critérios de Nielsen (1993) e o modelo de Leventhal e Barnes (2008). Ao final do artigo são apresentados os resultados obtidos com a pesquisa bem como algumas sugestões de melhorias.
Palavras-chave: Usabilidade, Interface, Interação Humano-Computador e Ergonomia
ABSTRACTThis article refers to a usability study in the homepage of Apple Brazil, questionnaires were used to assess the degree of user satisfaction with the studied web. To support this study we use the Heuristic evaluation according to the criteria Nielsen (1993) and the model of Leventhal and Barnes (2008). At the end of the article presents the results obtained from the research as well as some suggestions for improvements.
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