PurposeDelivering premium services and quality products are critical strategies for success in manufacturing. Continuous improvement (CI), as an underlying foundation for quality management, is an ongoing effort allowing manufacturing companies to see beyond the present to create a bright future. We propose a novel integrated fuzzy framework for analyzing the barriers to the implementation of CI in manufacturing companies.Design/methodology/approachWe use the fuzzy failure mode and effect analysis (FMEA) and a fuzzy Shannon's entropy to identify and weigh the most significant barriers. We then use fuzzy multi-objective optimization based on ratio analysis (MOORA), the fuzzy technique for order of preference by similarity to ideal solution (TOPSIS) and fuzzy simple additive weighting (SAW) methods for prioritizing and ranking the barriers with each method. Finally, we aggregate these results with Copeland's method and extract the main CI implementation barriers in manufacturing.FindingsWe show “low cooperation and integration of the team in CI activities” is the most important barrier in CI implementation. Other important barriers are “limited management support in CI activities,” “low employee involvement in CI activities,” “weak communication system in the organization,” and “lack of knowledge in the organization to implement CI projects.”Originality/valueWe initially identify the barriers to the implementation of CI through rigorous literature review and then apply a unique integrated fuzzy approach to identify the most important barriers based on the opinions of industry experts and academics.
Industry 4.0 technologies are causing a paradigm shift in supply chain process management. The digital transformation of the supply chains provides enormous benefits to organizations by empowering collaboration among multiple internal and external organizations and systems. This study presents a narrative review explaining the existing knowledge on digital transformation in supply chain process management using text mining. It summarizes the existing literature to explain the current state of the art in supply chain digitalization. This comprehensive review identifies the most important topics and technologies and determines the future trends in this emerging field. We investigate the articles published in Web of Science and Scopus databases and use text mining techniques (clustering and topic modeling) on the article contents. Using VOS viewer, a bibliometric analysis of 395 articles with 12,700 references is analyzed. The contents of the articles are explored using text mining approaches. The synthesized results reveal that the most important topics in digital transformation are “sustainable supply chain management” and “circular economy and industry 4.0 technologies”. The study further discovers big data, data analytics, blockchain, artificial intelligence, machine learning, and the Internet of Things as the most critical technologies for facilitating supply chain digital transformation. Finally, an overlay heatmap analysis of the research articles found that digital transformation, supply chain management, industry 4.0, decision-making, and sustainability are emerging trends in supply chain digitalization.
Green supply chain management considers the environmental effects of all activities related to the supply chain, from obtaining raw materials to the final delivery of finished goods. Selecting the right supplier is a critical decision in green supply chain management. We propose a fuzzy green supplier selection model for sustainable supply chains in reverse logistics. We define a novel hierarchical fuzzy best-worst method (HFBWM) to determine the importance weights of the green criteria and sub-criteria selected. The fuzzy extension of Shannon's entropy, a more complex evaluation method, is also used to determine the criteria weights, providing a reference comparison benchmark. Several hybrid models integrating both weighting techniques with fuzzy versions of complex proportional assessment (COPRAS), multi-objective optimization by ratio analysis plus the full multiplicative form (MULTIMOORA), and the technique for order of preference by similarity to ideal solution (TOPSIS) are designed to rank the suppliers based on their ability to recycle in reverse logistics. We aggregate these methods' ranking results through a consensus ranking model and illustrate the capacity of relatively simple methods such as fuzzy COPRAS and fuzzy MOORA to provide robust rankings highly correlated with those delivered by more complex techniques such as fuzzy MULTIMOORA. We also find that the ranking results obtained by these hybrid models are more consistent when HFBWM determines the weights. A case study in the asphalt manufacturing industry is presented to demonstrate the proposed methods' applicability and efficacy.
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