AMIK Ibrahimy Sukorejo Situbondo secara berkala mengadakan evaluasi kinerja dosen setiap akhir perkuliahan seperti pada waktu Ujian Akhir Semester. Kegiatan ini dilakukan untuk menilai kinerja dosen pada perkuliahan, dengan beberapa kriteria nilai yang telah ditentukan dari pihak AMIK Ibrahimy. Sistem evaluasi ini dilakukan dengan memberikan kuesioner kepada mahasiswa yang kemudian direkap sebagai laporan yang ditujukan kepada direktur. Dan hasil rekapan evaluasi kinerja dosen didistribusikan kepada masing-masing dosen, sehingga dapat mengetahui hasil evaluasi kinerja. Akan tetapi, dengan menggunakan prosedur tersebut membutuhkan waktu lama dalam proses penyebaran angket kuesioner kepada mahasiswa, hal ini terjadi karena tidak adanya petugas khusus dalam menangani kegiatan evaluasi kinerja dosen tersebut. Untuk membantu meminimalisir permasalahan tersebut, perlu dirancang Sistem Informasi Manajemen Evaluasi Kinerja Akademi dan Dosen AMIK Ibrahimy. Dengan adanya sistem ini diharapkan dapat membantu mempercepat pemrosesan penilaian yang selama ini cukup menyita waktu. Sistem ini dibuat menggunakan metode waterfall dengan beberapa tahapan yang dilakukan mulai dari Requirement sampai Maintenance. Dari hasil penelitian ini diharapkan dapat mengatasi masalah-masalah evaluasi kinerja yang selama ini terjadi. Hasil pengujian menjadi tolak ukur apakah sistem ini berjalan dengan baik atau tidak. Tingkat kesesuaian perancangan sistem manajemen evaluasi kinerja ini dapat membantu evaluasi terhadap pelayanan akademi dan kinerja dari dosen.
The rapid development of technology was felt by universities, especially the academic division in managing information as well as related to academic division, such as the study plan card and study results card. Academic information system design was considered very helpful in accelerate service process to students and lecturers. Therefore, academic information systems built using prototype methode, so that every stage can be demonstrated to campus, especially academic division, so that in manufacture process according to necessity. In this method there are several stages; Requirment Analysis, Build Prototype, Prototype Evaluation, Implementation, Testing, System Evaluation, and Use The System. By this application, students no necessary come to campus again to conduct study plan card as well as take results study card, Also like lecturers can execute to input the value with this information system that created.
Proses pengusulan dan pelaksanaan penelitian dan pengabdian masyarakat di Universitas Ibrahimy yang masih menggunakan model konvensional. Bahkan, sulit ditemukan dokumentasi pelaksanaan serta hasil penelitian dan pengabdian kepada masyarakat yang dilakukan. Berdasarkan hal tersebut, dilakukan penelitian dengan judul aplikasi pengusulan dan pemantauan pelaksanaan penelitian dan pengabdian masyarakat Universitas Ibrahimy. Penelitian ini menggunakan metode waterfall, sebagai salah satu metode dalam pengembangan sistem. Proses penerapan metode ini menerapkan kaidah-kaidah System Development Life Cycle. Penerapan metode ini dilakukan secara sistematis mulai dari tahap communication, planning, modelling, construction dan deployment, sehingga aplikasi yang dihasilkan sesuai dengan kebutuhan pengguna. Hasil yang didapatkan dari penelitian ini, penelitian dan pengabdian kepada masyarakat dapat terorganisir dengan baik, karena proses pengusulan dan penilaian dapat dilakukan melalui sistem, serta seluruh data dapat terdata dengan baik dan segala berkas yang dibutuhkan sudah tersedia di aplikasi. Namun masih diperlukan perbaikan standar operasional prosedur dalam beberapa proses bisnis yang dilakukan, sehingga seluruh proses bisnis dapat dilakukan menggunakan aplikasi yang online, sehingga dapat menjadi lebih efektif dan efisien.
This complaint system implemented at the Bondowoso District Inspectorate uses the form stipulated in the regent's regulation. In this system what is done is that the party making the complaint fills out the form by bringing evidence related to the reporting and must go to the Bondowoso Inspectorate office both this complaint individually or from an institution or non-governmental organization. The advantage of this system is that the inspectorate can interact directly with the party making the complaint so that when there is something less clear about the complaint, it can be asked directly to the applicant. But apart from all the advantages of the current system, the inspectorate still has to make a good inventory of complaints files, not to mention making assignments that must be done with a manual system so that it takes more time and takes up space. To overcome these problems, the authors feel the need to do an analysis to model the complaints system so that later the making of the complaints system can be well structured and meet the general description of the system needed. The design of this complaints system uses an object oriented method that can describe the behavior of objects related to the system. From the results of this modeling it was found that the complaints system modeling can accommodate problems that have occurred so far and facilitate the interaction of the reporter and the handling of reported cases.
One of the objectives of regional autonomy is to bring services closer to the community, public service issues faced by the community must be immediately responded by the government. By inventorying and analyzing, it is necessary to improve the quality of services that are effective and efficient. This research was conducted to find out the improvement of the quality of public complaint services in realizing good governance in the Bondowoso District Inspectorate using descriptive qualitative research methods and analyzed an interactive model with a service quality theory and good governance approach so that it was known to improve the quality of public complaint services in realizing good governance in the Bondowoso District Inspectorate This is done through the use of an e-government named SIPEKA and steps are taken to continue developing the community complaints system through improving facilities and infrastructure, improving the quality of the human resources of the surveillance apparatus, improving the handling system for civil society complaints, and increasing the handling of follow-up to the results of the examination. Improving the quality of services and the use of e-government is part of realizing good governance, because basically good governance becomes an impossible case without the participation of all people on the basis of shared commitment, upholding the nation-state principle with a clear distinction between private and public affairs.
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