Streszczenie. W artykule przedstawiono wyniki badań przeprowadzonych w 358 przedsiębiorstwach produkcyjnych branży spożywczej należących do sektora MŚP w woj. śląskim, w zakresie zarządzania ryzykiem oraz identyfikacji zakłóceń, mających wpływ na realizację poszczególnych procesów logistycznych w tych przedsiębiorstwach.Słowa kluczowe: zarządzanie ryzykiem, małe i średnie przedsiębiorstwa, branża spożywcza, przedsiębiorstwa produkcyjne RISK MANAGEMENT OF LOGISTICS PROCESSES IMPLEMENTATION IN SMALL AND MEDIUM-SIZED ENTERPRISES OF FOOD INDUSTRY IN SILESIAN VOIVODESHIPAbstract. The article presents the results of research carried out in 358 companies manufacturing food industry belong to the SME sector in the Silesian Voivodeship. The study involved the use of risk management and disturbances that affect the implementation of the various logistics processes occurring in these companies.
Ensuring the sustainable development of transportation whether it involves a country, a city or a metropolitan area is becoming a priority for modern Europe. Therefore, the development of sustainable transportation is crucial in cities. It should aim to increase the number of trips made by public transportation while minimizing social costs and negative environmental impacts. The intensive development of cities from industrial to service-based and the phenomenon of suburbanization require changes in public transport services. Often, however, carriers do not change existing lines and stops and schedules justifying this by passenger habits. This approach can cause a mismatch between the availability of public transportation services and the demand for these services. Therefore, planning and improving the public transportation system should be based on careful analysis. There are different approaches to this problem. The article uses the Customer Satisfaction Index (CSI) method to assess service quality, including reliability, where the main measurement tool was a survey questionnaire. A pilot studies has been conducted to present the opinion of residents of the Górnośląsko-Zagłębiowskiej Metropolis (GZM) on specific parameters of public transportation. The GZM is a large metropolitan area in the Silesian province, consisting of 41 municipalities. The metropolitan area is inhabited by more than 2.3 million people and covers an area of about 2550 square kilometers. The results of the pilot studies are a contribution to further research and may be useful to understand the essence of reliability in public transport.
Risk management is a process concerning not only large organizations, but also enterprises belonging to the SME sector. When this process is managed effectively, it is possible to eliminate the greatest and most frequent disturbances and also appropriately respond to the occurring changes and use the available opportunities. The activity of the SME sector and the impact of the risk management process on the competitive position of these enterprises increasingly gain significant importance. Therefore, it is worth considering how to help these enterprises to overcome the difficulties which they encounter. The article presents the results of the research conducted on enterprises from the SME sector and operating in the Silesian Voivodeship, using a research survey. The research concerned the application of risk management in these enterprises and the way of documenting it.
konkurencja w usługach przyczynia się w dużym stopniu do wzrostu znaczenia jakości w działalności praktycznie wszystkich przedsiębiorstw, w tym również transportowych. Wobec tego niezmiernie ważne staje się poznanie preferencji klientów oraz stopnia atrakcyjności oferty przedsiębiorstwa. Warunki obecnej gospodarki wywierają duży wpływ na firmy transportowe. Dlatego też przedsiębiorstwa muszą różnicować oferowane usługi, czyli starają się dopasować właściwe rozwiązania do specyfiki konkretnego klienta, a nawet powinny wyprzedzać jego oczekiwania. Zatem współcześnie świadczenie usług przestaje być problemem, natomiast trudniejszym zadaniem staje się znalezienie potencjalnego klienta, który nosiłby się z zamiarem wielokrotnego nabycia określonej usługi. W artykule przeprowadzono analizę oraz ocenę procesu transportowego w wybranym przedsiębiorstwie sektora TSL z wykorzystaniem wybranych wskaźników logistycznych.
Streszczenie. W artykule przedstawiono wyniki badań przeprowadzonych w małych i średnich przedsiębiorstwach produkcyjnych branży spożywczej, działających na terenie województwa śląskiego. Badania dotyczyły nie tylko stopnia wdrożenia zarządzania ryzykiem, ale również identyfikacji zakłóceń mających wpływ na realizację poszczególnych procesów logistycznych występu-jących w tych przedsiębiorstwach. Celem badań było otrzymanie informacji z jaką częstotliwością występuje poszczególne zakłócenie w danym procesie logistycznym oraz jaki powoduje skutek. W artykule przedstawiono wyniki dla następujących procesów logistycznych: gospodarka magazynowa, zarządzanie opakowaniami oraz transport.Słowa kluczowe: zarządzanie ryzykiem, małe i średnie przedsiębiorstwa, branża spożywcza, procesy logistyczne STUDY SCOPE RISK MANAGEMENT IMPLEMENTATION PROCESS LOGISTICS IN SMALL AND MEDIUM-SIZED ENTERPRISES -RESULTS PART IIAbstract. The article presents the results of research carried out small and medium-sized manufacturing companies operating in the food industry in the province of Silesia. Research related to the degree of implementation of risk management, and identification of interference affecting the implementation of the various logistics processes occurring in these companies. The aim of the study was to obtain information how often each fault occurs in the logistics process and what causes the effect. The article presents the results for the following logistic processes: warehousing, packaging management and transport.
Purpose:The purpose of the study was not only to present the specifics of logistics project management and risk management but also to draw at-tention to the relevance of the choice of risk identification methodthe degree of their usefulness was presented. Design/Methodology/Approach: The method used is a review of domestic and foreign literature.The subject of the research were scientific articles on project management, including logistics and risk management, published by domestic and foreign authors. Findings: Every project, including logistics one, requires the involvement of appropriate resources to achieve its objectives. Project management is a complex and multi-faceted process that emphasizes the role of the manager who, by leading a team and utilizing the organization's available resources, strives to achieve the objectives set. One should also remember that each completed project is a great experience, which is gained not only by the contractor but also should be passed on to others who plan the preparation and implementation of the project. However, the type of company, its environment, and resources as well as the specifics of the project should always be taken into ac-count in the project management process. Practical implications: The systematic identification of risks, as well as the application of appropriate control mechanisms, contribute to confidently safeguarding the company against sur-rounding risks. The choice of a single method for identifying risks in logistics projects may not be sufficient to provide a transparent and complete picture of the risks involved in the project. However, it should be borne in mind that too many risk identification methods used may result in data scattering or loss.
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