Objective: To analyze how the articulation between hospital and primary health care related to patient discharge and continuity of care after hospitalization takes place. Method: Qualitative study, using the focus group technique to explore the experience of 21 nurses in hospitals (n = 10) and at primary care (n = 11) in a municipality in the northwest area of the State of São Paulo. Data collection took place between December 2019 and April 2020. Four focus groups were carried out (two in the hospital and two in the health units) and the findings underwent thematic analysis. Results: The categories identified were: Patient inclusion flow in the responsible discharge planning, Patient/family member/caregiver participation, Care planning, Communication between services, and Challenges in the discharge process. According to reports, the discharge process is centered on bureaucratic aspects with gaps in communication and coordination of care. Conclusion: This research allowed understanding how nurses from different points of health care experience the discharge and (dis)articulation of the team work. The findings can equip managers in the (re)agreement of practices and integration of services to promote continuity of care.
Objective: to map and validate, together with specialists, actions to be performed by the Primary Health Care nurse for the continuity of care to the user, after hospital discharge. Method: validation study with qualitative/quantitative approach. The nursing actions were mapped through two focus groups with 11 nurses; one in a Basic Health Unit and 10 in Family Health Strategies in the municipality of Catanduva, SP, Brazil (qualitative stage) and complemented by other sources. The analysis of the reports occurred through the use of content analysis. The Delphi technique was adopted for content validation by 11 experts with a pre-established consensus of 0.80 and calculation of the content validity index (quantitative stage). The data was collected between December 2019 and March 2022. Results: nine categories emerged related to the active search for the user/family; scheduling and conducting home visits; matrix support; organization of follow-up; training of caregivers/family members; coordination of the health team; strengthening of professional/patient/family relationships and participation in educational and evaluative actions. The mapping of the actions generated 18 items. There were two rounds of the Delphi Technique. In the first, the content validity index ranged from 0.73 to 1.0 and, in the next, from 0.90 to 1.0. Conclusion: the validation of 17 of the proposed actions can guide the practice of nurses and contribute to the monitoring and strengthening of continued care and in a network centered on the strengths of users/families/community.
RESUMO Objetivo: mapear e validar, junto a especialistas, ações a serem realizadas pelo enfermeiro da Atenção Primária à Saúde para a continuidade do cuidado ao usuário, após a alta hospitalar. Método: estudo de validação com abordagem quali/quantitativa. As ações do enfermeiro foram mapeadas através de dois grupos focais com 11 enfermeiros; um lotado em Unidade Básica de Saúde e 10 em Estratégias de Saúde da Família do município de Catanduva, SP, Brasil (etapa qualitativa) e complementadas por outras fontes. A análise dos relatos ocorreu mediante o uso da análise de conteúdo. Adotou-se a técnica Delphi para a validação de conteúdo por 11 especialistas com consenso pré-estabelecido em 0,80 e cálculo do índice de validade de conteúdo (etapa quantitativa). Os dados foram coletados entre dezembro de 2019 e março de 2022. Resultados: emergiram nove categorias relativas à busca ativa do usuário/família; agendamento e realização de visita domiciliar; matriciamento; organização do acompanhamento; capacitação dos cuidadores/familiares; coordenação da equipe de saúde; fortalecimento das relações profissionais/paciente/família e participação em ações educativas e avaliativas. O mapeamento das ações gerou 18 itens. Ocorreram duas rodadas da Técnica Delphi. Na primeira, o índice de validade de conteúdo variou de 0,73 a 1,0 e, na seguinte, de 0,90 a 1,0. Conclusão: a validação de 17, das ações propostas, pode nortear a prática do enfermeiro e contribuir no monitoramento e fortalecimento do cuidado continuado e em rede centrada nas forças dos usuários/famílias/comunidade.
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