This research aims to analyze that the effect of interpersonal conflict, work family on work stress and job satisfacton, effect of work stress on job satisfactin, dan effect of job satisfaction on life satisfaction at Civil Servant Secretariat of Ministry of Eduacation and Cultural. Research Method that used is survey method at fixed lecturer of Secretariat of Ministry. This Research Type is the verification descriptive. Sample size research this is the 200 Civil Servant and the technique used strafied random sampling. Method that used to test of hypothesis is Structural Equation Modeling (SEM). The result of the study, (1) Conflict of interpersonal positive effect on the work stress, (2) W ork-family conflict negative effect on the Work stress, (3) Conflict of interpersonal negative effect on the Job satisfaction, (4) Work-family conflict negative effect on the Job satisfaction, (5) Work Stress negative effect on the Job satisfaction, and (6) Job satisfaction positive effect on the Life satisfaction. Recommendation of this study is the Secretariat of Ministry should manage interpersonal conflict and family conflict in a way to identify and evaluate accurately through approaches, Collaborating, problem solving, Avoiding, Competing and Accommodating. While the employee stress can be done through the Individual and organizational approach.Keywords: Interpersonal Conflict, Work Family Conflict, Work Stress, Job Satisfaction, and Life Satisfaction Abstrak Tujuan dalam penelitian ini adalah untuk mengetahui pengaruh konflik interpersonal, work-family conflict, terhadap stres kerja dan kepuasan kerja, serta pengaruh stres kerja terhadap kepuasan kerja dan kepuasan kerja terhada Kepuasan Hidup PNS pada Sekretariat Jenderal Kementerian Pendidikan dan Kebudayaan. Metode penelitian yang digunakan adalah metode survey pada PNS Sekretariat Jenderal. Ukuran sampel penelitian ini adalah 200 PNS dan menggunakan teknik strafied random sampling. Meode yang digunakan untuk menguji hipotesis adalah analisis Persamaan Model Struktural. Hasil penelitian ditemukan bahwa, (1) Konflik interpersonal berpengaruh positif terhadap Stres kerja; (2) Work-family conflict berpengaruh positif terhadap Stres kerja; (3) Konflik interpersonal berpengaruh negatif terhadap Kepuasan kerja; (4) Work-family conflict berpengaruh negatif terhadap Kepuasan kerja; (5) Stres kerja berpengaruh negatif terhadap kepuasan kerja; dan (6) Kepuasan kerja berpengaruh positif terhadap kepuasan hidup. Rekomendasi penelitian ini adalah Sekretariat Jenderal sebaiknya mengelola konflik interpersonal dan konflik keluarga dengan cara melakukan identifikasi secara akurat dan mengevaluasinya melalui pendekatan-pendekatan Collaborating, problem solving, Avoiding, Competing, dan Accomodating. Sedangkan stres kerja pegawai dapat dilakukan melalui Pendekatan Individual, dan Pendekatan organisasi.
The problems in this study are: (1) Does Spirituality in the workplace (workplace spirituality) affect the performance of nurses in the General Hospital dr. Chasan Boesoerie North Maluku Province?; (2) Does the quality of work life affect the performance of nurses in General Hospital dr. Chasan Boesoerie North Maluku Province?; and (3) Does Spirituality in the workplace (workplace spirituality) affect the quality of work life (quality of worklife) in the General Hospital dr. Chasan Boesoerie North Maluku Province?The purpose of this study was to determine the effect of Spirituality in the workplace and the quality of work life on nurse performance, and the influence of Spirituality in the workplace on the quality of work life in RSUD dr. Chasan Boesoerie North Maluku Province. The total population target is 326 nurses. The sampling method or technique used is random sampling, which is random sampling. Based on the sample formula from Taro Yamane, a study sample of 180 nurses was obtained. The analytical model used to test hypotheses is path analysis and using LISREL as a statistical test tool.The results of the study found that: (1) spirituality in the workplace had a positive and significant effect on nurse performance; (2) Quality of work life has a positive and significant effect on nurse performance; and (3) Workplace Spirituality has a positive and significant effect on the quality of work life. Because of that General Hospital dr. Chasan Boesoerie needs to improve spirituality through: 1) creating an adequate work environment, 2) providing motivation to nurses through training including in the job trainning, 3) providing opportunities for nurses to reevaluate the results of their work assessment, and 4) giving understanding of the nurses about the organization's vision, mission and goals in detail. This can be done through workshops, or official programmed meetings. For other researchers who want to develop this research, it is necessary to conduct research that uses the same or different variables that have an influence on performance.Keywords:Workplace Spirituality, Quality of Work Life, and Nurses Performance.The problems in this study are: (1) Does Spirituality in the workplace (workplace spirituality) affect the performance of nurses in the General Hospital dr. Chasan Boesoerie North Maluku Province?; (2) Does the quality of work life affect the performance of nurses in General Hospital dr. Chasan Boesoerie North Maluku Province?; and (3) Does Spirituality in the workplace (workplace spirituality) affect the quality of work life (quality of worklife) in the General Hospital dr. Chasan Boesoerie North Maluku Province?The purpose of this study was to determine the effect of Spirituality in the workplace and the quality of work life on nurse performance, and the influence of Spirituality in the workplace on the quality of work life in RSUD dr. Chasan Boesoerie North Maluku Province. The total population target is 326 nurses. The sampling method or technique used is random sampling, which is random sampling. Based on the sample formula from Taro Yamane, a study sample of 180 nurses was obtained. The analytical model used to test hypotheses is path analysis and using LISREL as a statistical test tool.The results of the study found that: (1) spirituality in the workplace had a positive and significant effect on nurse performance; (2) Quality of work life has a positive and significant effect on nurse performance; and (3) Workplace Spirituality has a positive and significant effect on the quality of work life. Because of that General Hospital dr. Chasan Boesoerie needs to improve spirituality through: 1) creating an adequate work environment, 2) providing motivation to nurses through training including in the job trainning, 3) providing opportunities for nurses to reevaluate the results of their work assessment, and 4) giving understanding of the nurses about the organization's vision, mission and goals in detail. This can be done through workshops, or official programmed meetings. For other researchers who want to develop this research, it is necessary to conduct research that uses the same or different variables that have an influence on performance. Keywords:Workplace Spirituality, Quality of Work Life, and Nurses Performance.
The development of cooperatives is currently starting to stagnate. This study aims to reveal this research. This research aims to analyze the effect of Servicescape on customer loyalty, the impact of Servicescape on service quality, the impact of service quality on customer loyalty, and the impact of Servicescape on customer loyalty mediated by service quality. This research uses a quantitative method approach. The unit of analysis in this study was all female members of the Padalarang Partnership Village Cooperative in 2016, totaling 125 people consisting of active and passive female members. The population in this study amounted to 125 people and a set precision or a significance level of 0.05, so the sample size in this study was 95 members as respondents. This study was analyzed using multiple linear regression for verification analysis. The findings in this study are Servicescape affects service quality, service quality affects the loyalty of female members, and Servicescape affects the loyalty of female members.
Setiap pemimpin diharapkan mampu mengarahkan pegawai untuk mencapai visi dan misi organisasi melalui komitmen dan pemberdayaan pegawai. Oleh karena itu peneliti ingin mengetahui dan menganalisis pengaruh langsung secara parsial komitmen organisasional dan pemberdayaan terhadap kinerja pegawai; dan pengaruh langsung secara simultan pada RSUD Dr. H. Chasan Boesoirie Ternate. Alat uji yang digunakan adalah analisis regresi linear berganda dengan menggunakan statistical package for social scientists (SPSS) sebagai alat uji statistik. Responden yang dijadikan sampel sebagai unit analisis sebanyak 84 pegawai. Hasil penelitian menunjukan bahwa: secara parsial komitmen organisasi dan pemberdayaa memiliki pengaruh yang signifikan terhadap kinerja pegawai; secara simultan komitmen organisasi dan pemberdayaan memiliki pengaruh yang signifikan terhadap kinerja pegawai. Atasan langsung pegawai perlu membangun keharmonisan hubungan kerja dalam melakukan pengawasan di tempat kerja; memberikan kesempatan untuk memanfaatkan waktu luang untuk melakukan aktivitas lain dalam bekerja; mengevaluasi dan menerapkan disiplin kerja pegawai secara adil.
The role of marketing in small and medium-sized enterprises (SMEs) has a unique characteristic compared to conventional marketing in large organizations. This research is focused on the apparel industrial entrepreneurs in the city of Bandung. This research intended to examine the impact of entrepreneurial and relationship marketing on business performance, moderated by motivation. The research method used in this paper was the quantitative method with descriptive and verificative approaches. The sample size used in this research is around 150 SME businesses. This research indicates that business motivation significantly moderated the impact of entrepreneurial marketing on business performance and significantly moderated the effect of relationship marketing on business performance. This research concluded that it is crucial for SME entrepreneurs in the fashion sector in Bandung to further develop their businesses by motivating them to improve their business performance through entrepreneurial marketing and relationship marketing.
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