This paper outlines on the preliminary outcomes of pilot project aimed at exploring the issue related to managing of maintenance activity in the Malaysian Small and Medium Enterprises (SMEs). SMEs have been accepted as vital components of domestic industry development in many countries. However, the literature portrays that many of Malaysian SMEs particularly the companies involved in manufacturing, fabrication and machining services are struggling to manage the maintenance of their manufacturing equipment. Dependable manufacturing equipment is important factor towards organizational profitability. Managing the maintenance activity of those manufacturing equipment nowadays, is becoming more challenging due to automation and computerization. Due to such issues, SMEs companies are under stiff pressure to minimize lost time for their survival. Thus, this study seeks to explore the related issues towards further improvements. Qualitative research methodology was adopted in the study. Data were collected at eight (8) SMEs located in three (3) different areas, namely southern, central and eastern region of peninsular Malaysia. Information was gathered from semi-structured interviews with SMEs management and observations focuses on different areas of maintenance management at the respective SMEs. The main concern is to validate the critical success factors (CSFs) in managing the maintenance activity at selected SMEs. This study discovered that nine (9) CSFs are having the most significant impact towards improving the maintenance management practice for SMEs. These include: understanding the MM philosophy; management commitment and leadership; maintenance strategy; maintenance planning; maintenance training; monitoring and assessment; appropriate number of maintenance staff; integration of tools, techniques and technology, and; record of maintenance data. All those CSFs construct are integrated in a simple yet self-explanatory MM Framework to convey the conceptual idea of MM implementation program to the management and technical people within SMEs. It is believed that the MM Framework developed would serve as an indicator of company’s MM focus level. Through the identification of the CSFs constructs, the SMEs can utilize the information to improve their approach in systematic MM program. The discovered CSFs are vital for all stakeholders that directly or indirectly involve in managing the maintenance activity in SMEs. Doi: 10.28991/esj-2021-01283 Full Text: PDF
Mosques play a vital role in the Islamic community. Philosophically, they have been developed not only as places of worship, but also to function as a centre for various aspects of Islamic community development. However, these days, with the increasing number of mosques being built, it has become a big challenge for the mosque authorities to maintain the role of the institution as the centre of the Islamic community. This paper explores previously unstudied issues related to the critical success factors (CSFs) of the facilities management (FM) of mosques. The final aim of the review is to develop a conceptual framework incorporating a systematic FM approach to the sustainable performance of mosques. It makes a comprehensive literature review of numerous published sources, such as journals, books, websites, magazines and unpublished theses, focusing on understanding of the concept of the FM of mosques, the concept of the CSF approach, the growing importance of FM, and its significant role in supporting the current functions of mosques. The proposed conceptual framework developed from the literature review will provide guidelines and understanding of how FM should be conceived, managed and integrated with other key management activities within the context of mosques in Malaysia. It will also provide understanding of the best practical approach to the FM of mosques. The paper contends that this approach is certain to contribute to an environment and society as prosperous as it was during the golden age of the Prophet Muhammad (peace be upon him) if the concepts outlined in the proposed frame work are adopted and adapted.
This paper aims to examine the Total Productive Maintenance (TPM) as the significant technique to improve the maintenance management of production equipment. Attempt was made to discuss the available literature related to existing techniques in maintenance management, particularly on breakdown maintenance (BM), preventive maintenance (PM), predictive maintenance (PdM) or condition-based maintenance (CBM), reliability-centered maintenance (RCM), computerized maintenance management system (CMMS) and TPM. The outcomes from these reviews would serve as useful guidelines for the future research in maintenance management. This review justifies TPM as a comprehensive technique to improve the flaw in maintenance management. Notably, TPM encompasses of all elements applied by other maintenance methodology, from tools and techniques to involvement of all operational hierarchical in the organization as what is very much required in manufacturing organization is to integrate different functional areas in a coherent manner.
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