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Purpose – The purpose of the present paper is to develop and validate a scale of romantic brand jealousy and to examine the role played by the brand love-jealousy framework on consumers' active engagement. Design/methodology/approach – In order to develop and validate the romantic brand jealousy scale the present study has employed Churchill's methodology. The study has used common factor analysis and structural equation modeling using LISREL 8.72. Findings – This research provides empirical evidence for a three-item romantic brand jealousy scale. The study results indicate that the romantic jealousy scale developed is valid and reliable. It also shows that in contrast to previous literature, wherein authors found that brand love would create customer engagement, the brand love-jealousy framework would act as a better mediator to create customer engagement and also to motivate the customer to purchase the brand. Research limitations/implications – This research was conducted in a specific country (India). It would be more robust if the scale developed by this study could be examined in the context of other countries. Practical implications – This study is expected to help managers to formulate a better marketing strategy to increase customer engagement using the proposed brand love-jealousy framework. Originality/value – This research adds value to the domain of consumer psychology research by proposing that brand jealousy needs to be created along with brand love in customer's mind to augment the level of active engagement.

This research aims to conceptualise and measure consumers' romantic love feelings for brands. In doing so, it conceptualises romantic brand love based on reviewing prior literature on interpersonal and consumptio n emotion. The antecedents and consequences of romantic brand love constructs have been identified. A series of studies developed and validated a two-factor, eight-item measurement scale for romantic brand love using factor analysis and structural equation modelling. Reliability, convergent, discriminant, criterion and nomological validities were established. Romantic brand love is a reliable and valid construct that better explains desirable marketing outcomes. Both academic and practical implications of the romantic brand love construct have been discussed.

Purpose – The purpose of this article to explore the nature of brand love, the antecedents and consequences of brand love and the obstacles to brand love in the context of Asian market. Brand love is an emerging concept in the domain of consumer psychology. It has been regarded as the motivating force behind contemporary hedonic consumption. Yet little qualitative exploration has been done to understand brand love especially in the context of emerging Asian market. Design/methodology/approach – This article is grounded in consumers’ everyday experiences of loving particular brands. Semi-structured depth interviews have been conducted. Findings – Based on the findings of the depth interviews, a conceptual framework has been developed showing the antecedents and consequences of brand love. This study also throws light on the specific psychological phenomenon of the emerging market consumers. The findings form the basis for a discussion of the theoretical and practical implications of brand love in the context of emerging economy. Originality/value – Value of this article lies in developing a grounded theory of brand love in the context of emerging Asian market.

Purpose The purpose of this paper is to investigate how various retail store atmospheric cues can impact store brand loyalty (SBL) via eliciting store brand love. This paper posits that different store brand experiential cues can predict brand love only when the experience is processed based on perceiving the brand as human-like entity, i.e. brand anthropomorphization. Brand love cannot be strongly elicited without the sense of brand anthropomorphization. Moreover, brand love can impact brand loyalty intention only under the moderating condition of perceived firm’s positive relationship marketing orientation. Design/methodology/approach Survey was conducted among urban shopping mall consumers, and the data were analyzed using structural equation modeling. Findings The findings support that store brand experience elicited by store environmental cues can better predict store brand love when the store is perceived as human, and store brand love can better predict conative SBL when consumer perceives that the store is having a positive relationship orientation. Originality/value The value of the paper lies in empirically testing the psychological mechanism through which store atmospheric cues lead to SBL.