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Information and Communication Technologies (ICTs) are used extensively in various fields all over the world. E-learning has become a necessity in higher education institutions and is being deployed in educational establishments across the globe during the COVID-19 pandemic. An online survey was conducted from May to June 2020 amidst COVID-19 at Shaikh Zayed University (SZU), Khost, Afghanistan, to assess the current status and identify key challenges hurdle elearning implementation. A structural questionnaire link using Google Form was sent to participants via social media and email. 216 responses were received in total. The general behavior and practices indicate the participants lack ICT awareness and knowledge about e-learning. Most of the learners and lecturers utilize WhatsApp application for attending e-learning and sharing learning materials. Additionally, the results of the study pointed out significant challenges, namely financial, technical, human, and regulatory hurdles for e-learning implementation in the context of SZU, Khost, Afghanistan. Crucial recommendations are provided for the effective implementation of e-learning in the context of SZU and other public universities.

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Quality Assurance in higher education is something that is given more priority than quantity. This issue is very important in the world and Afghanistan today, and it is at the forefront of all programs in government and non-government universities and higher education institutions. This research paper provides a brief history of the quality assurance process and studies of developments in that area. In terms of quality assurance, the duties and responsibilities of teachers, departments, and faculties of higher education institutions and universities have been clarified under the Civil Service Law and the Quality Assurance Framework. Information about the duties of a lecturer, department, and faculty has been collected from university professors and professional technicians. After analysis, these responsibilities have been studied and essential recommendations have been made for their improvement.