COVID-19 has had tremendous effects worldwide, resulting in large-scale death and upheaval. An abundance of studies have shown that traffic patterns have changed worldwide as working from home has become dominant, with many facilities, restaurants and retail services being closed due to the lockdown orders. With regards to road safety, there have been several studies on the reduction in fatalities and crash frequencies and increase in crash severity during the lockdown period. However, no scientific evidence has been reported on the impact of COVID-19 lockdowns on traffic incident duration, a key metric for crash management. It is also unclear from the existing literature whether the impacts on traffic incidents are consistent across multiple lockdowns. This paper analyses the impact of two different COVID-19 lockdowns in Sydney, Australia, on traffic incident duration and frequency. During the first (31 March–28 April 2020) and second (26 June–31 August 2021) lockdowns, the number of incidents fell by 50% and 60%, respectively, in comparison to the same periods in 2018 and 2019. The proportion of incidents involving towing increased significantly during both lockdowns. The mean duration of crashes increased by 16% during the first lockdown, but the change was less significant during the subsequent lockdown. Crashes involving diversions, emergency services and towing saw an increase in the mean duration by 67%, 16%, and 47%, respectively, during the first lockdown. However, this was not reflected in the 2021 data, with only major crashes seeing a significant increase, i.e., by 58%. There was also a noticeable shift in the location of incidents, with more incidents recorded in suburban areas, away from the central business area. Our findings suggest drastic changes in incident characteristics, and these changes should be considered by policymakers in promoting a safer and more sustainable transportation network in the future.

Road traffic crashes cause social, economic, physical and emotional losses. They also reduce operating speed and road capacity and increase delays, unreliability, and productivity losses. Previous crash duration research has concentrated on individual crashes, with the contributing elements extracted directly from the incident description and records. As a result, the explanatory variables were more regional, and the effects of broader macro-level factors were not investigated. This is in contrast to crash frequency studies, which normally collect explanatory factors at a macro-level. This study explores the impact of various factors and the consistency of their effects on vehicle crash duration and frequency at a macro-level. Along with the demographic, vehicle utilisation, environmental, and responder variables, street network features such as connectedness, density, and hierarchy were added as covariates. The dataset contains over 95,000 vehicle crash records over 4.5 years in Greater Sydney, Australia. Following a dimension reduction of independent variables, a hazard-based model was estimated for crash duration, and a Negative Binomial model was estimated for frequency. Unobserved heterogeneity was accounted for by latent class models for both duration and frequency. Income, driver experience and exposure are considered to have both positive and negative impacts on duration. Crash duration is shorter in regions with a dense road network, but crash frequency is higher. Highly connected networks, on the other hand, are associated with longer length but lower frequency.