This study deals with the development of heuristic settings for dynamic order-up-to levels at different installations in a supply chain with non-stationary customer demand, in order to minimize the sum of inventory, shortage and transport costs. Balance equations are developed to capture the dynamics of supply chain. Mathematical expressions are derived to determine the dynamic order-up-to levels as a function of forecasted demand, forecasted replenishment leadtime and safety factor. Towards this attempt, different heuristic settings with respect to the safety factor are first proposed. Next, three levels of information sharing among the members of the supply chain are considered to study the impact of information sharing on the total cost. Finally, the use of a forecasting technique for predicting the replenishment leadtime is considered. A supply chain is simulated to evaluate the proposed dynamic order-up-to policies based on various heuristic settings. It is found that the use of forecast of replenishment leadtime and customer demand information sharing, and the proposed safety-stock heuristic settings in the determination of dynamic order-up-to levels, significantly reduce the sum of discounted inventory, shortage and transport costs of the supply chain.
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