This paper concentrates on the organizational and communication aspects of development of the smart grid technologies. The paper highlights the potential of decentralised electricity generation for generating electricity from less energy-intensive and cost-efficient sources. It shows that renewable and unconventional energy sources may be integrated into decentralised electricity grids – the generation lines that have an intelligent grid. In addition, the paper focuses on the benefits and risks of different smart grid applications and their impact. We show that smart grids have the potential to minimise costs, but the use of smart grid technology also affects the level of risk, so the organizational and communication aspects are of a great importance.
In order to solve the problem of high efficiency and low satisfaction in the service industry, this paper constructed the CS-DEA model from the perspective of input. From the perspective of customer satisfaction, it could adjust the input to achieve high efficiency and high satisfaction based on DEA-BCC efficiency analysis. Finally, this paper took the compulsory education service of the key cities as an example to verify the effectiveness of the model and put forward corresponding suggestions.
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