سلوک المشرف الداعم للأسرة کمعدل لعلاقة النزاع بین العمل والاسرة والالتزام التنظیمی لمضیفیی الطیران المصریین

Abstract

The main purpose of this paper is to examine the effects of work-family conflict for flight attendants on their organizational commitment by considering family supportive supervisor behavior as a moderator. Flight attendants expose to a severe work environment that affects their personal lives and their organizational commitment. This research hypothesizes that the perceived family supportive supervisor behavior moderates the relationship between work-family conflict and organizational commitment. A selfadministered questionnaire was designed to collect empirical data from flight attendants. In order to measure the main constructs of the study: Work-family conflict scale, organizational commitment scale and family supportive supervisor behavior were employed. A total of 208 respondents were selected for the study. Relevant statistical analytical techniques including regression for analysis was then used. The results indicated that there is a negative relationship between the work-family conflict and organizational commitment. Moreover, there is an effect for family supportive supervisor behavior on the relationship of work-family conflict regarding organizational commitment. Finally, the study discusses managerial implications and proposes suggestions for future studies.