Сan citizen Internet banking in China become a champion in the digital transformation era?
Wu DingYi,
Yasuyuki Yamaoka,
Sitsada Sartamorn
et al.
Abstract:This study aims to make theoretical and practical contributions by addressing stagnation in the context of digital transformation (DX) and proposing specific measures. Focusing on the banking industry’s skilled response to rapid changes to maintain and improve competitiveness, this study employs quantitative methods to investigate the expectations and assessments of Chinese financial service users regarding Internet banking. With a clear objective, this study seeks to contribute theoretically and practically b… Show more
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