Задоволеність Лікарів-Стоматологів Професійною Діяльністю

Abstract

Background. Supporting the health personnel satisfaction of with their professional activities and motivating them to work is a means of effective human resource management. The patient's health and the quality of life associated with it depends on the motivation and satisfaction with the professional activity of the health specialists. The satisfaction as a characteristic of organizational culture differs among physicians of different specialties. The purpose of the study: to determine the level of satisfaction with the professional activities of dentists of institutions providing highly specialized dental care. Materials and methods. The author's structured questionnaires were used, completed by 110 dentists from three regional dental care institutions. Methods: sociological; medical and statistical; logical structure analysis; generalizations. Results. In general, dentists highly rated satisfaction with their professional activities on a 5-point scale: 4.6 ± 0.5 points – doctors of the Сommunal Non-profit Company (CNC) "Zhytomyr Regional Dental Medical Association"; 4.2 ± 0.4 points – doctors of the CNC of the Kharkiv Regional Council "Regional Dental Clinic"; 4.3 ± 0.9 points – doctors of the CNC "Chernihiv Regional Dental Clinic of the Chernihiv Regional Council". However, the respondents of the CNC "Chernihiv Regional Dental Clinic of the Chernihiv Regional Council" expressed only partial satisfaction with the opportunity to improve their qualifications at the workplace, the state of the provision of drugs, consumables and evidence-based technologies, the level of wages (range of estimates 3.5 ± 0.9 – 3, 7 ± 1.1 points). It was found that the lowest satisfaction scores of dentists of all institutions concerned professional relations with colleagues of the polyclinics structural units where they work, with the administration, and with doctors of other health care institutions: doctors' assessments, depending on the institutions, varied, respectively, within 4, 2 ± 0.4 – 4.4 ± 0.7 points, 4.4 ± 0.5 – 4.5 ± 0.5 points, 4.0 ± 1.0 – 4.4 ± 0.7 points. Conclusions. General assessments of satisfaction with the professional activities of dentists are high, but the professional relations of dentists need to be improved, improvement is the state of resource provision of institutions and opportunities for professional development; increases – salary. This information can be used to make management decisions to strengthen the organizational culture of healthcare institutions by improving personnel management.