Zooming to Video: Rapidly Converting a Large-Scale Research Consultation Program from Face-to-Face to Online

Abstract

A cornerstone of the Penn State University (PSU) Schreyer Business Library's relationship with the Smeal College of Business is the library's robust collaboration with a faculty member to introduce students to core business information literacy skills. Management 301 (MGMT 301), Basic Management Concepts, is one of the foundational classes required for students seeking acceptance to Smeal. In this course, each student is individually assigned a Fortune 500 company and completes an assignment in which they are asked to research the company and the industry in which it operates. Students are required to meet in small groups with one of the library's "research consultants," a group that consists of business librarians, staff, and part-time student peer educators (Reiter & Cole, 2019).