Zoom Obscura: Counterfunctional Design for Video-Conferencing

Elsden, Chris; Chatting, David; Duggan, Michael W.; Dwyer, Andrew; Thornton, Pip

doi:10.1145/3491102.3501973

Cited by 11 publications

(8 citation statements)

References 39 publications

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“…Hacker et al (2020) noted that in professional settings, the use of ubiquitous video conferencing facilitates knowledge sharing and trust building among distant collaborators. Elsden et al (2022) found that the ubiquity of video conferencing facilitates not only remote work and learning but also enables social and personal interactions. Suciu et al (2018) noted that the ubiquity and accessibility of video conferencing can save time and money across various business processes, due to which VC apps are now viewed as a necessity, not just a nicety.…”

Section: Conceptual Research Model and Hypothesesmentioning

confidence: 99%

“…(2020) noted that in professional settings, the use of ubiquitous video conferencing facilitates knowledge sharing and trust building among distant collaborators. Elsden et al . (2022) found that the ubiquity of video conferencing facilitates not only remote work and learning but also enables social and personal interactions.…”

Section: Conceptual Research Model and Hypothesesmentioning

confidence: 99%

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Investigating the effect of media synchronicity in professional use of video conferencing applications

Thomas

Sandhu

Oliveira

et al. 2023

INTR

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PurposeThis research aims to gain a holistic understanding of how video conferencing (VC) apps' media characteristics influence individuals' perceptions of VC apps and, ultimately, their use and continued use in professional settings.Design/methodology/approachA conceptual research model is developed by integrating constructs from media synchronicity theory (MST), social presence theory and the unified theory of acceptance and use of technology (UTAUT2) model, as well as ubiquity, technicality and perceived fees. Structural equation modeling (SEM) is used to empirically test the conceptual model using data collected from 252 working professionals from the European Union.FindingsThe results reveal that while performance expectancy (PE) and facilitating conditions (FC) are fundamental to VC app use, these factors alone do not explain the use and continuing use of VC apps in the professional context. Media characteristics that include synchronicity, social presence, and ubiquity are equally crucial to professionals using VC apps. It also confirms the moderating effect of convergence on the relationship between synchronicity and PE and the moderating effect of technicality and perceived fees on the relationship between ubiquity and FC.Originality/valueFor researchers, the study offers insights into the extent to which technological and socially derived characteristics of VC apps influence the routine tasks undertaken by professionals in virtual work settings. For practitioners, recommendations pivotal to the use of VC apps are presented to promote higher acceptance and improved well-being of the professional workforce.

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Section: Conceptual Research Model and Hypothesesmentioning

confidence: 99%

Section: Conceptual Research Model and Hypothesesmentioning

confidence: 99%

Investigating the effect of media synchronicity in professional use of video conferencing applications

Thomas

Sandhu

Oliveira

et al. 2023

INTR

View full text Add to dashboard Cite

show abstract

“…[15]), while Desjardins and colleagues imbue their photographic method with feminist theory [27], and Liu, Bardzell and Bardzell use photography to showcase natureculture as a value for design [67]. Concerning non-photographic imaging, Elsden and colleagues' Zoom Obscura [34] interrogates video-conferencing through counterfunctional designs; for instance by way of speculative AI-generated doppelgangers. As a particularly noteworthy project, Pierce and Paulos's Obscura 1C Digital Camera [85] used a photography-device and a design-led method to elicit heuristic insights, deliberately prioritising conceptual and imaginary uses of the prototype, over empirically evaluated first-hand uses.…”

Section: Images and Imaging In Design Research And Rtdmentioning

confidence: 99%

The Entoptic Field Camera as Metaphor-Driven Research-through-Design with AI Technologies

Benjamin,

Biggs,

Berger

et al. 2023

Preprint

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“…They offer access to an impressive volume and variety of personal and biometric data – such as faces, voices, gestures, chat scripts, and home backgrounds. However, access to personal and biometric data raises concerns about “the opaque processes through which this data could be processed, analysed and ultimately monetised via the logics of contemporary surveillance capitalism” (Elsden et al, 2022, p.1).…”

Section: Researching With Videoconferencing Technologiesmentioning

confidence: 99%

Intra-Acting With Technology During Remote Fieldwork in Homes: Curating Video Interviews and Drawing Methods

Teigen,

Paupini,

Mainsah

2023

International Journal of Qualitative Methods

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The ubiquity of remote research practices and the increased adoption of videoconferencing tools are forcing researchers to pay attention to the features of these technologies and how they shape the research encounter. This article draws on experience from a Norwegian research project about digital vulnerabilities and living with smart home technologies. Participants were invited to draw floor plans of their homes, enact everyday routines, and perform a house tour on camera. By enacting collective memory work, reviewing, and discussing fieldnotes and other materials from the interviews, the authors have reflected upon experiences and identified lessons and implications for further research. Drawing on a socio-material approach that views digital technologies as active participants in enacting the research event, the article highlights how the presence of videoconferencing technology shapes the research situation and how data is generated. We show how videoconferencing tools can provide both access to and constraints on what can be done and who can participate and underline the importance of skills for both researchers and participants. We demonstrate how the handholding of the camera and the frame of the lens direct what is seen during a video interview, and how power dynamics between participants and researchers are shaped. We conclude that researchers need to be mindful of how agency is negotiated between technology and humans during remote fieldwork.

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Zoom Obscura: Counterfunctional Design for Video-Conferencing

Cited by 11 publications

References 39 publications

Investigating the effect of media synchronicity in professional use of video conferencing applications

Investigating the effect of media synchronicity in professional use of video conferencing applications

The Entoptic Field Camera as Metaphor-Driven Research-through-Design with AI Technologies

Intra-Acting With Technology During Remote Fieldwork in Homes: Curating Video Interviews and Drawing Methods

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