Qualitätsmanagement Im Prähospitalen Notfallwesen 2013
DOI: 10.1007/978-3-7091-1597-8_8
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Zertifizierte QM-Systeme: ISO, EFQM, KTQ, Audits und Kundenbefragungen

Klaus Runggaldier1,
Frank Flake2
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