“…This service adds value by empowering local communities/vulnerable groups by combining awareness, creation, self-organization and action through dialogue and collaboration to facilitate change through an interdisciplinary approach coupled with organizing face-to-face interpersonal communications, group discussions/community dialogues, community outreach and road shows. It is influenced in part by the spread of social media and new information technology (Mostafa, 2020;WHO, 2014). Social mobilization professionals are trained to assess community needs, issues, and resources around sanitation and hygiene, design a social mobilization strategy, identify and partner with other local organizations, design, test and produce social mobilization sanitation and chain by creating a favourable ecology for sanitation and hygiene development programmes through re-thinking and facilitating interactions between economically, politically and culturally disconnected groups and ideasbetween indigenous knowledge and science, elite national policymakers and rural communities, donor agencies and local NGOs, industry and academia (e.g., products/services), providers and users, men and women, and didactic pedagogy and participation (Inagaki, 2007) as well as it empowers people, enables expressions and dialogues, raises awareness of socio-structural problems, and fosters self-reflection among marginalized and disadvantaged populations, and then promotes participation and social change using methods and instruments of interpersonal communication, community media and modern information technologies (Inagaki, 2007;Melkote, 1991).…”