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Ganz, Walter; Tombeil, Anne-Sophie

doi:10.3139/9783446418813.002

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“…assistance systems, there is often a gap in the transfer of knowledge, especially among SMEs. This is not only evident in the introduction of digital (learning) assistance systems but also when it is a matter of introducing AI solutions in the company (Bauer et al, 2019;Ganz, Friedrich, et al, 2021). Research offers numerous guides on the human-centred introduction of digital assistance systems.…”

Section: 2mentioning

confidence: 99%

“…On the one hand, it trains employees in understanding and handling AI applications, including further training, and, on the other, educates employees, who are concerned with the development, training and updating as well as adaptation and statement of performance of AI solutions (Ganz, Friedrich, et al, 2021).…”

Section: Conclusion and Outlook On Using Artificial Intelligence To Develop Workplace-related Skillsmentioning

confidence: 99%

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Successfully developing workplace-related skills using digital assistance systems

Bauer¹,

Link²,

Ganz³

2021

Competence Development and Learning Assistance Systems for the Data-Driven Future

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An important aspect for companies in dealing with the demands of the working world is the continuous and requirement-specific further training of employees. The possibility of workplace-related learning has a major importance in this context. In this context, digital assistance systems can be used to provide targeted support for the learning process. This paper presents current research findings from the funding priority "Work in the Digitalized world" on the use of digital assistance systems for competence development as well as on relevant design criteria for the development and implementation of workplace-related learning assistance systems. In addition, the article explores the question of what role artificial intelligence (AI) can play as a learning technology in in-house further training. In this context, the article highlights the challenges and associated design options for AI-supported learning in the process of work. Finally, the development and design of symbiotic interaction (human-machine) will be addressed and the possibility of reciprocal learning in the interaction between humans and assistance systems will be highlighted.

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Section: 2mentioning

confidence: 99%

Section: Conclusion and Outlook On Using Artificial Intelligence To Develop Workplace-related Skillsmentioning

confidence: 99%