“…We determined these tasks from various sources including program evaluation reports (Burnaby, Cumming & Belfiore, 1986;Dionne, Cray, & Huot, 1988), end-of-term reports, student evaluations and, of course, needs analyses reports (Chase & Marshall-Smith, 1990;Martin & Sun, 1987). We also consulted published papers on the academic needs of learners in North America similar to our trainees (Canseco & Byrd, 1989;Horowitz, 1986;Johns, 1981;Ostler, 1980, to name a few). Finally, we took into account the intuitions of past and present teachers at the CCLC, whom we interviewed at various times during the CD period.…”