2021
DOI: 10.1177/23294906211041088
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Writing Apprehension in the Online Classroom: The Limits of Instructor Behaviors

Abstract: In response to COVID-19, educational stakeholders are transferring traditional, face-to-face instruction to the online learning environment. The purpose of this study was to determine if business instructors’ use of immediate behaviors and clarity, which have been found to help business students overcome their writing apprehension in the face-to-face learning environment, can also be used to help business students to overcome their writing apprehension in an online learning environment. Findings indicated that… Show more

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Cited by 7 publications
(12 citation statements)
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“…Utilizing supervisors’ perceived CMIB, this study found similar results to those of Kelly and Westerman (2014) and Kelly et al (2018) who explored supervisor nonverbal immediate behaviors and perceived immediacy in face-to-face contexts. Given recent findings in the classroom that CMIB may influence receivers differently than nonverbal immediate behaviors (Gaytan et al, in press), it is encouraging to see the positive connection between supervisor communication and organizational identity despite the geographic dispersion caused by the pandemic. More research is needed to investigate the specific relationship between perceived immediacy as influenced by a variety of communicative behaviors across channels and organizational identification.…”
Section: Discussionmentioning
confidence: 99%
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“…Utilizing supervisors’ perceived CMIB, this study found similar results to those of Kelly and Westerman (2014) and Kelly et al (2018) who explored supervisor nonverbal immediate behaviors and perceived immediacy in face-to-face contexts. Given recent findings in the classroom that CMIB may influence receivers differently than nonverbal immediate behaviors (Gaytan et al, in press), it is encouraging to see the positive connection between supervisor communication and organizational identity despite the geographic dispersion caused by the pandemic. More research is needed to investigate the specific relationship between perceived immediacy as influenced by a variety of communicative behaviors across channels and organizational identification.…”
Section: Discussionmentioning
confidence: 99%
“…Though there is an extensive body of literature on immediacy, it has mostly focused on instructor nonverbal immediate behaviors in the U.S. classroom (c.f., Allen et al, 2006; Kelly & Westerman, 2016). Yet, a handful of studies published in the last decade have replicated findings supporting positive relationships between instructor immediate behaviors and student learning in the online context, but again, only within U.S. samples (Fall et al, 2011; Gaytan et al, Accepted; Vareberg et al, 2020).…”
Section: Organizational Identificationmentioning
confidence: 99%
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“…In order for students to understand course content and instructors’ expectations of them, instructors must be clear in their communication (Gaytan et al., 2022; Sheridan & Kelly, 2010). This is necessary so students can understand what tasks they need to do to achieve their learning outcomes (Durrington et al., 2006).…”
Section: Literature Reviewmentioning
confidence: 99%
“…It is applicable across many situations and has several recognizable characteristics and reactions [ 32 , 33 ]. Recently, several scholars have become interested in examining communication apprehension within the context of virtual education [ 34 , 35 , 36 ].…”
Section: Background and Literature Reviewmentioning
confidence: 99%