the development and current status of the CIT, with focus on its fundamental definitions, guidelines, and pros and cons when applied in nursing and healthcare sciences.
BackgroundLike all qualitative methods, CIT has an established history, which in this case goes back to World War II. The psychologist John Flanagan was the head of the military aviation psychology programmer and studied pilot behavior in connection with critical incidents that arose in aviation missions during training or battle against the enemy. An unacceptably large number of pilots failed in their missions, which is why his interest was partly directed at studying the pilots' experiences of critical incidents (descriptions) and partly at observing what steps they took to handle them (actions). Flanagan analyzed the critical incident after success or failure by "working backwards" -retrospectively, which means studying what has already happened afterwards -to thereby identify the specific behavior that led to a positive or negative result (outcome or consequence). In terms of data collection, it is a matter of supporting or getting the participant to remember and describe real incidents, and not how things could have been or turned out. In other words, it is about the participant's "real" and experienced world. There are accordingly two focuses behind CIT: the researcher intends to identify the participant's capacity based on his/her actions in the critical incident and to determine whether the consequence of the actions constitute a significantpositive or negative -contribution [8,9].
MethodA theoretical reasoning based on the original literature and with the support of updated literature relevant to the CIT was used in order to describe, explain, compare, reflect and implicate the development of CIT.
Concepts and terminology developmentFlanagan established the concept of CIT, but over the years, several other terms have been used both in and outside of nursing, such as "Critical Incident Analysis", "Critical Incident Reflection", "Critical Incident Exercise" and "Significant Event Technique" [3,10,11]. There are probably many reasons why the terminology has changed over the years, but one crucial reason
AbstractPurpose: The aim of this study was to elucidate the development and current status of the critical incident technique (CIT), with focus on its fundamental definitions, guidelines, and pros and cons when applied in nursing and healthcare sciences.
Method:A theoretical reasoning based on the original literature and with the support of updated literature relevant to the CIT was used.
Results:A critical incident is a retrospective story generating an activity, a behaviour which, due to its retrospective perspective, can only be deemed critical in hindsight. The incident is critical if there is a major human activity which is sufficient to allow conclusions and predictions. The story has a clear beginning and a clear end, and its impact needs to be clear with a significant outcome, either positively or negatively. The CIT-procedure, still...