Workshops as Tools for Developing Collaborative Practice across Professional Social Worlds in Telemonitoring

Abstract

Background: Lately, patients suffering from chronic obstructive pulmonary disease use telemonitoring services from home. We discuss three professional groups’ idea of good care in terms of living as a chronically ill patient. Methods: We scrutinize a workshop consisting of the following: (1) presentation of pre-workshop interviews focusing on good patient flows; (2) presentation of the participants’ photos illustrating their idea of the good life with telemonitoring; (3) discussion of what the three social worlds of care can do together. We understand workshops as learning events founded on the symbolic interactionist idea of learning as reflexism. That is, the process where participants make joint action an object of attention. Results: We propose that not only people, but also objects such as applications, gold standards, and financial arrangement are actively involved in hampering collaboration across social worlds. The contribution is a discussion of the contemporary challenges of technological intensification into healthcare processes seen as a learning event. Conclusion: Workshops constitute useful tools to understand more of how professional groups seek to adopt new technologies and learn about the larger structure of telemonitoring. Developing joint action among social worlds appears to be one of the main challenges of technologically driven innovation in healthcare.

Ethics of care in technology‐mediated healthcare practices: A scoping review

“…In the first cluster of nine articles, ‘ethics of care’ was mentioned only briefly [20, 24–28, 33, 34, 36] and did not play an explicit role in informing the study design or empirical material. For Bunch [24–26], ethics of care was positioned as one of several possible ethical approaches and was not integral to the analysis.…”

“…Nickelsen and Bal [33] included ‘ethics of care’ in the keywords and used the term in their conclusions. However, throughout the remainder of their text, they applied the term ‘in‐action ethics’.…”

“…One explored moral competence and hope in caring relations [35], whereas another considered the specific ethical complexities in social networking interventions [29]. A third article explored workshop methodologies for developing collaborations involving care values [33], while the last surveyed a change in care workers' views of care robots due to variations in the value-based assessment of robot use [39].…”

Making joint action an object of attention – workshops as tools for adapting telemonitoring services

“…This challenge is discussed in the following by scrutinizing a workshop involving a municipal health center, GPs and an outpatient lung medical clinic. The workshop focuses on good rehabilitation for health consumers suffering from chronic obstructive pulmonary disorder (COPD) (see also Nickelsen & Bal, 2021). Notions such as telehealth, telemedicine and telecare point to activities intended to support health consumers using a screen and/or a phone.…”