Workplace violence against clinicians in Cypriot emergency departments: a national questionnaire survey

Abstract

Training, security policies, encouragement of reporting and support for staff after a violent incident are needed. Future research should try to include the perpetrator's viewpoint.

Antecedents and consequences of workplace violence against nurses: A qualitative study

“…Continually analysing and monitoring nurses’ performance, particularly the performance of inexperienced nurses working in major departments such as the ED, and providing training courses to enhance nurses’ competency level may be beneficial. Consistent with most prior studies, the preconceived attitudes of patients (Vezyridis et al., ) and nurses (Angland et al., ; Pich et al., ) towards one another, their misconceptions and their previous negative experiences are causative factors for violence in the present study. Providing training designed to improve patients’ and nurses’ attitudes, particularly training provided to the public through the media, is an example of a violence prevention strategy.…”

“…Most of the participating nurses, particularly those working in psychological services, elder care, orthopaedics or poison control departments, noted that alcohol and drug abuse are major predisposing factors for violence, which is consistent with the results of previous studies (Angland et al., ; Pich et al., ; Vezyridis et al., ). Nurses must develop their own visual skills to facilitate early identification of potential patient violence.…”

“…All the nurses in the current study noted that waiting a long time to receive services or be visited by a physician is an unmet expectation among patients, and this observation is also referenced in earlier studies (Hahn et al., ; Tan, Lopez, & Cleary, ; Vezyridis et al., ) .This factor should be specifically considered at both the individual and organisational levels. At the individual level, appropriate interactions among healthcare service providers, particularly nurses, must be emphasised because nurses are among the first people to have contact with patient and relatives.…”

“…Most of the violent behaviours observed in that study were perpetrated against female nurses working in the emergency department (ED), elder care services or the department of psychiatry (Zampieron, Galeazzo, Turra, & Buja, ). A study in Cyprus found that 15.9% of healthcare workers had experienced verbal violence daily, 19.1% had experienced physical violence at least once, and 14.5% had experienced at least one incident of sexual harassment during the past year (Vezyridis, Samoutis, & Mavrikiou, ). In Taiwan, 62% of nurses were victims of violence in the form of threats of violence or the use of threatening words by patients and their relatives (Lin & Liu, ).…”

Review article: Identifying occupational violence patient risk factors and risk assessment tools in the emergency department: A scoping review

“…There was broad geographical variation in the primary studies: 13 were conducted in Australia, three were from the USA, three from the UK, and a study each from Canada, Cyprus, Italy, Jordan, Lebanon, Morocco, Nigeria, Palestine, Singapore, and Taiwan . Twenty‐seven (93%) studies scored 50–100% in the mixed methods appraisal tool indicating moderate to high quality.…”