Workplace Learning Issues of Hotel Employees: Examining Differences Across Management Status and Gender

Doyle, Wendy; Findlay, Sandi; Young, Jeffrey D.

doi:10.1080/15332845.2012.690679

Cited by 15 publications

(33 citation statements)

References 33 publications

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“…All participants (12/12, 100 per cent) gave learning a score of 5, so learning is very important to chefs. This finding is consistent with reports that learning is important for chefs (Baskette, 2001;Carroll, 2008;and Hayes et al, 2012) as well as for others including small business owners , hotel employees (Doyle et al, 2012), human resource managers (Crouse et al, 2011) and managers in knowledge-based industries .…”

Section: Resultssupporting

confidence: 92%

“…Professional chefs use a mix of formal and informal learning strategies, although informal ones tended to be used more than formal ones, findings consistent with those for other groups (Crouse et al, 2011;Doyle et al, 2012;Hicks et al, 2007). Research on trainee or apprentice chefs also suggested a variety of formal and informal strategies, with greater mention of the informal than the formal.…”

Section: Ejtd 396supporting

confidence: 70%

“…Business, profession and/or industry type create context. For example, with respect to barriers Doyle et al (2012) reported that hotel employees did not find a lack of time to be a barrier to their learning, a finding different from human resource managers (Crouse et al, 2011) and accountants (Hicks et al, 2007) who found that lack of time was a significant learning barrier. Fine (1996), James (2006) and Lin and Bound (2011) have examined chefs' contextual issues such as space, routine and tempo, workflow, hierarchy and division of labour, and the work of chefs has been characterized as demanding and stressful with long hours (Cormier-MacBurnie, 2010).…”

Section: Learning Contextmentioning

confidence: 91%

“…Workplace learning research, in a general sense, has taken many directions, but several areas that continue to be developed include strategies for, outcomes of, barriers to and facilitators of workplace learning (Crouse et al, 2011;Doyle et al, 2012).…”

Section: Workplace Learningmentioning

confidence: 99%

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Canadian chefs’ workplace learning

Cormier-MacBurnie

Doyle

Mombourquette

et al. 2015

European Journal of Training and Development

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Purpose – This paper aims to examine the formal and informal workplace learning of professional chefs. In particular, it considers chefs’ learning strategies and outcomes as well as the barriers to and facilitators of their workplace learning. Design/methodology/approach – The methodology is based on in-depth, face-to-face, semi-structured interviews with 12 executive chefs from a variety of restaurant types. Chefs were asked questions that focused on how they learned, the learning outcomes that they experienced and factors that inhibited or facilitated their learning. Findings – Findings suggest that the strategies, outcomes, barriers and facilitators experienced by professional chefs are similar in many respects to those of other occupational/professional groups. However, there were some important differences that highlight the context of chefs’ workplace learning. Research limitations/implications – The sample, which is relatively small and local, focuses on one city in Canada, and it is limited in its generalizability. Future research should include a national survey of professional chefs. Originality/value – Using a qualitative approach, this in-depth study adds to the literature on workplace learning, strategies, outcomes, barriers, facilitators and context factors by addressing a relatively understudied profession.

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Section: Resultssupporting

confidence: 92%

Section: Ejtd 396supporting

confidence: 70%

Section: Learning Contextmentioning

confidence: 91%

Section: Workplace Learningmentioning

confidence: 99%

See 2 more Smart Citations

Canadian chefs’ workplace learning

Cormier-MacBurnie

Doyle

Mombourquette

et al. 2015

European Journal of Training and Development

Self Cite

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“…There is one study which reports differently. Doyle et al (2012) surveyed 151 hotel managers in Halifax, Canada and discovered that men reported more barriers to workplace learning than females, in terms of less access to learning resources and insufficient time off to attend professional-development programs.…”

Section: Literature Reviewmentioning

confidence: 99%

Minding the gap in the gaming industry

Wan

2014

International Journal of Contemporary Hospitality Management

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Access to this document was granted through an Emerald subscription provided by emerald-srm:333301 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The aim of this paper is to examine the perceptions female casino dealers have toward gender disparity at work. In particular, the question of whether gender disparity exists, the nature and magnitude of differential treatment, and the effects of the perceived disparity on dealers' work attitudes are investigated. Design/methodology/approach -Face-to-face interviews were conducted with 40 female casino dealers recruited from the six major casinos in Macao. The data were subjected to thematic content analysis. Findings -The results indicate that female casino dealers have more advantages at work than their male counterparts. These advantages do, however, have some negative effects on the work attitudes of female casino dealers.Research limitations/implications -The sample is limited to Macao participants and the sample size is small. Also, only female casino dealers were interviewed. Practical implications -This study offers insights to casino operators and academics regarding the perceptions of female casino dealers toward gender disparity at work. It provides recommendations to help offset the disparity and improve female dealers' work attitudes and performance.Originality/value -This study fills a research void in the literature. The results challenge the traditional assumption that females face more disadvantages at work than males. The study advocates the need to explore whether gender disparity differs in different work settings in order to avoid the problems of generalization and simplification.

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Is employee training really gender-neutral? Introducing a sex/gender-sensitive model of training

Kroese

2022

Human Resource Management Review

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Workplace Learning Issues of Hotel Employees: Examining Differences Across Management Status and Gender

Cited by 15 publications

References 33 publications

Canadian chefs’ workplace learning

Canadian chefs’ workplace learning

Minding the gap in the gaming industry

Is employee training really gender-neutral? Introducing a sex/gender-sensitive model of training

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