Workplace incivility and organisational identification: The role of affective organisational commitment and perceived insider status

Guo, Ju; Qiu, Yanjun

doi:10.1080/14330237.2019.1675992

Cited by 4 publications

(5 citation statements)

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“…Previous studies have found that employees with a higher level of job satisfaction, creativity, organizational commitment, organizational identification, performance, and knowledge sharing have a higher degree of PIS ( Stamper and Masterson, 2002 ; Knapp et al, 2014 ; Zhao et al, 2014 ; Guo and Qiu, 2019 ; Zheng et al, 2019 ; Guo et al, 2020 ). PIS, an important psychological perception and cognition degree, conveys a signal to employees that they are important parts of the organization.…”

Section: Study 2: the Influence Mechanism Of Employee Sense Of Gainmentioning

confidence: 98%

Research on Employee Sense of Gain: The Development of Scale and Influence Mechanism

2020

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Employee satisfaction is a main source of firms’ competitive advantages. Employee sense of gain (ESG) is defined as the subjective feeling of getting various objective benefits due to employees’ efforts at work. It appropriately reflects employee satisfaction with the objective needs and their subjective perception of the firms, which affects their attitude, behavior, and work performance. Although ESG is gaining increasing interest in human resource research and managerial practice, literature on its conception, measurement, and contribution to human resource theory is still limited. Study 1 developed an integrative framework of concept of ESG and reported the development and validation of a scale measuring ESG. Based on the exploratory factor analysis of 201 valid questionnaires responded by enterprise staffs, the initial scale was formed. Through confirmatory factor analysis of 172 questionnaires, the formal scale was obtained. The multiphase scale development process resulted in a 14-item ESG scale measuring two dimensions: employee’s material sense of gain and employee’s spiritual sense of gain. Study 2 investigated the influence mechanism of ESG based on statistical analysis of 254 valid questionnaires. The results showed that ESG was influenced by all three dimensions of supportive human recourse practices (SHRP), whereby the influences were mediated by perceived insider status (PIS). Results also suggested that leader political skill (LPS) moderated the effect between SHRP (fairness of rewards and punishments, growth opportunity) and PIS positively. Overall, this research provided a reliable and valid measurement scale of ESG in the Chinese setting and explored the influence mechanism, as well as boundary conditions. Managerial implications were provided from the perspectives of organizations, leaders, and employees.

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Section: Study 2: the Influence Mechanism Of Employee Sense Of Gainmentioning

confidence: 98%

Research on Employee Sense of Gain: The Development of Scale and Influence Mechanism

2020

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“…Chen and Aryee, 2007; Armstrong-Stassen and Schlosser, 2011) focused on the positive relationship between PIS and organizational outcomes, our results demonstrated that the lower the PIS the lower the safety and engagement levels are. As expected, teachers who categorize themselves as being part of the “outsider” group, do not satisfy their needs for emotional and social connection with the organization and feel less engaged or protected (Guo and Qiu, 2019). Their perceptions of low quality of interpersonal social exchange due to leaders' disrespect increase perceived unfairness, diminish the feeling of closeness and belongingness in the workplace and cultivate a sense of insecurity, negatively impacting motivation, safety and job satisfaction, as it is ascertained by a number of researchers (e.g.…”

Section: Discussionmentioning

confidence: 76%

“…Quilindo et al, 2020;Itzkovich and Dolev, 2021) and comparable to the one used by some other (e.g. Jawahar and Schreurs, 2018;Guo and Qiu, 2019). Taking into consideration the population size (60.775 Greek educators teaching in secondary schools according to the most recent available official data, Eurostat, 2022) and the sample size (396 participants), the margin of error is 4.91% (for a confidence level of 95%), which is considered acceptable, as an acceptable margin of error is between 3 and 5%.…”

Section: Data Collectionmentioning

confidence: 81%

“…Although previous research indicated such negative correlation between SI and psychological safety (Mullen et al, 2018;Smittick et al, 2019;Liu et al, 2020), it's the first study to present a combined direct and indirect effect of SI on psychological safety and demonstrate that the indirect effect has higher impact on teachers' safety perceptions. Since LMX and intergroup relations exert a meaningful influence in the formation of personal identity (Scheepers and Ellemers, 2019), individuals with low self-esteem due to SI experience alienation from the ingroup and lower their identification, cultivating negative self-evaluations (Guo and Qiu, 2019). Feeling less valued and emotional significant, they attribute themselves to outsiders, lowering their sense of belonging and experiencing threat in their interior status, a fact that influences their safety perceptions to a bigger extent compared to the direct impact of SI, because of the impact in-group membership exerts (Chen and Aryee, 2007).…”

Section: Discussionmentioning

confidence: 99%

“…In contrast, individuals who think of themselves as outsiders feel alienated from the organization (Guo and Qiu, 2019) and have no sense of belonging, thus feeling psychological uncertainty and unsafety. Based on SIT and LMX, individuals with a negative social identity may detach their sense of self from the in-group lowering their level of trust and experiencing poorer-quality job attitudes.…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 99%

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The impact of head teacher incivility on teacher engagement and safety behavior in secondary schools: the mediating role of perceived insider status

Mavrommatidou

Theriou

Chatzoudes

et al. 2023

JEA

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PurposeIncivility constitutes an increasing trend in different workplaces across the world. However, incivility has largely been overlooked in public organizational settings and mainly in the field of secondary education. The purpose of this paper is to provide a better understanding of the effects of supervisor incivility (SI) on psychological safety and work engagement of teachers of secondary schools, through the schools' level of perceived insider status (PIS).Design/methodology/approachData were collected through an online questionnaire that was based on previously validated scales. The final sample included 396 educators who taught different subjects in a Greek region.FindingsResults revealed a negative correlation between head teacher incivility and teacher attitudes (psychological safety/work engagement) through the mediating role of PIS. However, a direct link between SI and psychological safety was also discovered.Originality/valueThe contribution of the study is in exploring one part of the dark side of leadership behavior, e.g. SI, at school and leadership behavior's effects on teacher attitudes, which remain largely unexplored due to teacher embarrassment or fear in acknowledging supervisor misbehavior. Further, the study does not only examine direct, but also indirect effects of incivility. Finally, the current study is the first study to investigate the phenomenon of SI in the Greek context, therefore, extending the geographical and cultural data base concerning incivility.

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Vicenarian of workplace incivility: a bibliometric analysis and systematic review

Gupta

Chaudhuri

Apoorva

et al. 2023

EMJB

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PurposeThe purpose of this paper is twofold: first is to map and analyse prominent contributions, current dynamics, patterns, gaps and research prospects in the field of workplace incivility (WI); second is to provide a coherent theoretical research framework for future research.Design/methodology/approachThis study adopts a two-step analysis approach by combining bibliometric analysis and systematic literature review to explore the research topic of WI, besides, using multiple methodologies including bibliometric, network and content analyses.FindingsThis study found that L. M. Cortina and M. S. Hershcovis are the top two most influential authors among all authors in the sample publications. Journal of Occupational Health Psychology is one of the top-ranking journal that often publishes this topic of articles. USA and The Bowling Green State University are the most influential country and institutions, respectively. Besides, burnout and retention are also common keywords were identified based on keywords co-occurrence map, showing that WI has a major impact on burnout and employee retention. Based on the above analysis, this paper constructed a theoretical research framework of WI.Research limitations/implicationsThis paper only draw data from one database—Scopus—which cannot provide broad coverage of the research topic. WI research trends and trajectories may be assessed to enable academics and practitioners better understand the current and future trends and research directions. Future studies in this field might use the findings as a starting point to highlight the nature of the topic.Originality/valueThis study is the first to use an systematic literature review (SLR) to evaluate the association between WI and other organizational behaviour. The study contributions are fourfold, extending the work and overcoming the methodologies of prior research that only focussed on characteristics of incivility in nursing. In addition, this paper presents an in-depth analysis of this topic and provides a comprehensive theoretical research framework for future study.

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Workplace incivility and organisational identification: The role of affective organisational commitment and perceived insider status

Cited by 4 publications

References 32 publications

Research on Employee Sense of Gain: The Development of Scale and Influence Mechanism

Research on Employee Sense of Gain: The Development of Scale and Influence Mechanism

The impact of head teacher incivility on teacher engagement and safety behavior in secondary schools: the mediating role of perceived insider status

Vicenarian of workplace incivility: a bibliometric analysis and systematic review

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